Relationship Officers - Payroll Lending Private

  • 24 Kofo Abayomi St, Victoria Island 106104, Lagos, Nigeria
  • Full-time

Company Description

Primera MFBank, your partner for growth, is a fully licensed technology-driven finance platform that offers financial solutions to businesses and individuals. Anchored by a strong balance sheet and an experienced, hands-on management team, we enhance financial inclusion by offering suite of financial services to meet the needs of clients.

We are recruiting to fill the position below:

Job Title: `Relationship Officer - Payroll Lending Private

Location: Lagos
Department: Client Management
Reports to: Head, Personal Banking

General Roles & Business Goal:

  • Identify business opportunities, maintain existing relationships and position Primera MFBank’s Payroll Lending Private, to be the leading choice in the market.
  • To contribute significantly to the bottom line of the bank through excellent service delivery.
  • Maintain a robust sales pipeline channel for efficiently meeting sales target.
  • Create quality risk assets

Job Description

  • Proactively identify the needs of potential customers and offer appropriate financial services and products.
  • Conduct research and analyse data to identify and define target audience.
  • Research and Analyze market trends, competitor offerings, demographics and other information that affect marketing strategies.
  • Create quality risk assets.
  • Meet targets in asset creation.
  • Drive CASA growth.
  • Deliver quality customer service in response to customer enquiries.
  • Build and maintain good relationship with clients.
  • Prepare weekly and monthly report on marketing activities.
  • Prepare monthly performance review report.
  • Perform other duties as may be assigned by the Team Lead or Head, Personal Banking.

Qualifications

  • A good 1st degree in Banking & Finance, Marketing, Economics, Statistics, Sociology or any related field.
  • A minimum of 2 years operational experience in banking, particularly in marketing
  • Membership of the Chartered Institute of Marketing (CIM) and Institute of Direct & Digital Marketing or any other related qualifications are an added advantage.

Additional Information

Required Skills:

  • Target driven and results oriented
  • Analytical risk management skills
  • Strong verbal and written communication skills
  • Excellent relationship and people management skills
  • Excellent efficiency for handling client related issues and providing solutions where required
  • Computer Proficiency
  • Good knowledge of digital and online marketing methods
  • Understand data analytics
  • Multitasking in order to successfully handle multiple accounts
  • Must be tech-savvy
  • Demonstrates exceptional strategic thinking and planning abilities
  • Self-starter with mature analytical skills and ability to work under pressure
  • Innovative and forward thinking, with a track record of executing new ideas.

Key Performance Indicators:

  • Customer acquisition, retention and cross-sell.
  • Grow business volumes and revenue.
  • Grow lead conversion rate.
  • Maintain NPL at 3%