Network & Systems Administrator at Primera MFBank Ltd.

  • Full-time

Company Description

Primera MFBank, your partner for growth, is a fully licensed technology-driven finance platform that offers financial solutions to businesses and individuals. Anchored by a strong balance sheet and an experienced, hands-on management team, we enhance financial inclusion by offering suite of financial services to meet the needs of clients.

We are recruiting to fill the position below:

Job Title: Network & Systems Administrator at Primera MFBank Ltd.

Reporting to: Head, Technology

Location: Lagos
Employment Type: Permanent

Job Description

  • He/she will be responsible for the configuration, maintenance and operation of the bank’s network, servers, desktop, and storage infrastructure.
  • Ensures that the bank’s network and all related equipment are functional to accommodate system users.
  • Proactively monitor all active network devices and third-party links to ensure high availability and prevent data loss.
  • Escalate faults/outages to third parties where necessary and enforce penalty clauses when third party SLAs are unmet.
  • Ensure compliance to standards and documented policies/ procedures.
  • Ensure network diagrams are updated each time a modification is made to the network.
  • Ensure periodic backup and recovery of network media.
  • Ensure periodic procedural failover tests.
  • Review and maintain user access logs on network devices daily including audit trails.
  • Carry out quality assurance and certification of cabling jobs executed by service providers.
  • Maintain an updated inventory of all network devices.
  • Ensure the bank’s network is secure, robust and resilient.
  • Ensure all network systems are up to date with patches and not vulnerable to attacks.
  • Produce and submit periodic reports on network activities and performance to the Head of Technology.
  • Perform other duties as assigned by Head, Technology

Key Performance Indicators:

  • Availability of network connectivity
  • Level of User satisfaction
  • Accuracy of inventory listing
  • % of incidences detected proactively
  • % of calls resolved without escalation
  • Number of Audit exceptions
  • Level of Compliance with standards
  • Projects delivered on budget and on time

Qualifications

  • Minimum of B.Sc. preferably in Computer Science, Computer Engineering, Electrical and Electronic Engineering.
  • Minimum of 3 years relevant work experience as Network and Systems Administrator with relevant experience on Cloud servers and security
  • Experience in the Financial Services Industry is an advantage
  • Relevant professional qualifications or certification is an advantage

Additional Information

  • Strong interpersonal skills.
  • Ability to Manage the Servers, Networks and infrastructure.
  • Excellent written and spoken communication skills.
  • Experience in Network and systems troubleshooting and communication.
  • Demonstrated track record in bringing value to the business by being an effective partner.