The Company: Prime Robotics is a leading global automation company serving the Logistics, Manufacturing and E-Commerce industries.  We develop cutting-edge solutions that are innovative, productive, and scalable.  Our mission is to accelerate supply chain logistics via best -in-class robotic solutions.    We are in a startup mode, which means we are looking for someone with an entrepreneurial spirit who can tackle obstacles and not allow roadblocks, large or small to get in the way or slow down our processes. Is that you?

Prime Robotics is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level.

You in The Role and on The Team: In this role, you are a highly motivated Field Robotics Technician who will contribute to the deployment, service, and monitoring for our robotic solutions. As a Field Robotics Technician, you will play a critical role in shaping the future of our warehouse automation solutions delivery to customers, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.  THIS ROLE REQUIRES REGIONAL TRAVEL! 

A Day in the Life at Prime Robotics

• Provide support to team members and customers during project deployment and post-sales phases
• Monitor and observe the operation of customer robot fleets to ensure optimal performance
• Be the point person to solve warehouse automation problems with the customers as they arise
• Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime to the customer
• Document operational data and generate reports to track performance
• Flexibility in work hours to collaborate with colleagues in other time zones in order 
• Provide feedback to internal teams on customer needs, product performance, and potential areas for improvement
• Perform hardware troubleshooting, including electronics, motors, and cabling, ensuring optimal functionality of the robot fleet.
• Work hands-on with electromechanical systems in a shop environment, contributing to the efficient operation of the robots.
• Conduct robot inspections and perform preventative maintenance
• Demonstrate soldering expertise when necessary, maintaining and repairing electronic components.
• Exhibit a quick learning ability and an exceptional work ethic, adapting swiftly to evolving challenges.
• Must have first-rate attention to detail and be meticulous in all tasks.
• Document all fixes to robots and maintain spare parts inventory

Key success factors

• You LOVE Robots!
• You love to tinker and see how things work- you have a curious mind! 
• Strong Customer Service skills
• Proactive and self-motivated with the ability to work independently and adapt to changing situations.
• Familiarity with mechanical or electrical systems gained through work experience or educational background.
• Strong problem-solving skills and the ability to think analytically in fast-paced operational environments.
• Excellent communication skills to effectively interact with customers and internal teams
• Detail-oriented with strong organizational skills to prioritize tasks and manage multiple projects simultaneously.
• Demonstrate soldering expertise when necessary, maintaining and repairing electronic components.
• Exhibit a quick learning ability and an exceptional work ethic, adapting swiftly to evolving challenges.
• Must have first-rate attention to detail and be meticulous in all tasks.
• Document all fixes to robots and maintain spare parts inventory
• Ability to troubleshoot and work independently and as part of a team
• Good driving record and reliable transportation to and from job locations
• There are physical demands in this job- you should be able to lift up to 50 lbs.
• Willingness to travel to client site- mostly in Cumberland County, but periodically throughout the state.

Nice to have:

• Linux skills
• Prior experience with Warehouse Management System (WMS) software is a valuable asset.
• Experience maintaining lithium batteries.
• Knowledge of basic networking
• Familiarity with databases and proficiency in writing mySQL queries 

One more thing: Not sure you meet all the qualifications? Apply anyway! We don’t hire off key words. We hire real people who have experience and skills we want to hear about. This could be your dream job, but you won’t know unless you apply. 

The Location: Cumberland County client sites

The Salary: $55,000-90,000

The People: We consider our people at Prime Robotics to be the strength of our company. Prime Robotics is a great place to learn and work, and we look forward to your contributions in fueling our growth and optimizing our client’s automation needs.

The Benefits:

We take care of our team and provide great benefits:

• Medical, dental, and insurance coverage to support your well-being.
• Vacation and sick leave for maintaining a healthy work-life balance.
• Valuable hands-on experience and opportunities for skills growth in cutting-edge robotics technology.
• A culture of innovation, providing an environment ripe for personal and professional development.

Culture is important to us and there are numerous options to get involved and collaborate, including giving back to our local communities, staying fit, and having fun and celebrating together!

The Process: 

1. 1. You find this posting
   2. It piques your interest
   3. You tell us you’re interested (apply, email, scream from rooftop)
   4. We set up time to talk further about this amazing opportunity
   5. You meet the team in person and via Zoom
   6. You take the job and tell everyone how amazing your life has become
   7. You refer your friends, and they join the fun            

The Advice: Don’t ignore this opportunity. If nothing else, it will teach you the type of company you need to look for.