We are seeking a technical expert to be responsible for the administration of MS Windows server environment running on a VMware Virtual Platform. To support a mission critical infrastructure and ensure the highest levels of availability, performance and security.

DUTIES AND RESPONSIBILITIES:

• Act as a subject matter expert/Tier III support for the desktop support team
• Work with monitoring tools; manage active directory and Exchange; implement efficiencies through automation; maintain appropriate configurations; provide recommendations on system improvements; and assist in the transition to Office 365
• Deploy, maintain and troubleshoot over 70 Windows Servers on a vSphere environment.
• Manage a Microsoft domain environment; including AD, DNS, DHCP, GPO s, DFS, ADFS, LAPS and Windows 2008, 2012, 2016 servers
• Perform enterprise-wide server and desktop systems patching for OS and standard applications
• Act as the lead administrator for multiple systems including Symantec Endpoint Protection, Epicenter, Quest InTrust/Change Auditor, KACE ticketing, Microsoft Exchange, SharePoint, Google Apps spam filter, AirWatch MDM, Office 365, FTP servers, RDWeb, and other back end applications
• Maintain and support Symantec Backup Exec and backup schedule
• Serve as a subject matter expert for Windows 10 and Office deployment solutions
• Monitor server performance and troubleshoot problem areas as needed
• Provide Tier 3 help-desk technical support
• Provide white glove desktop support for the Executive level employees
• Work closely with other engineers of other disciplines for escalation support
• Work with external vendors and partners to assist in troubleshooting systems as necessary

REQUIRED SKILLS AND EXPERIENCE:

• 3+ years of relevant work experience managing a Microsoft Domain, Windows Servers, Exchange, VMware, and other mission critical enterprise level systems
• Experience working with Cloud technologies and SaaS solutions
• Candidate must be a quick learner with exceptional communications and customer service skills
• A pro-active mind-set with a focus on constant improvement and follow through at all levels
• Strong technical problem-solving skills
• In depth knowledge of the Microsoft suite of products.
• Ability to take ownership of issues, work independently or escalate as needed, and find creative ways to resolve problems.
• Excellent verbal and written communication skills with the ability to clearly, and concisely present complicated computer concepts to end-users with differing skill levels.
• Excellent oral and communication skills (client-facing)

DESIRED SKILLS AND ATTRIBUTES:

• Experience with Symantec Endpoint Protection, Nagios Monitoring, KACE and JIRA ticketing systems a plus.
• Microsoft, VMware and Cloud Certifications preferred.
• Experience in working with or for a Managed security service provider (MSSP)
• Strong ability to balance multiple priorities in a high demand environment
• A self-starter with the ability to work in a fast paced and ever-changing environment
• Curiosity and strong desire to constantly learn

• Job Location: Bethesda, MD
• Job Type: Full-Time
• Pay: Up to $120K/yr. (Depends on Experience)