Praestan Health is a technology-based behavioral health company made up of a group of highly passionate and talented individuals dedicated to excellence drawing from a wide spectrum of industries including healthcare, research, academics, business and technology. At Praestan we are Mental Health and Wellbeing Visionaries, Adventurers, Explorers, Trailblazers, Outfitters, and Guides who Care! We believe that people deserve a whole-person, personalized solution to achieve optimal mental health and wellbeing. We are committed to continuously find and forge the paths needed to make this possible! Praestan Health offers a full spectrum of Portages-powered mental health and wellbeing services to individuals and organizations such as employers, health insurance plans, unions, and colleges and universities.We are here to empower optimal mental health and wellbeing for people everywhere, guiding them on their journey to feeling happy, healthy and fulfilled. 

We provided Integrated Behavioral Healthcare in Primary and Specialty Care settings.  Our unique approach to care includes multidisciplinary teams of Healthcare professionals who are dedicated to creating a movement focused on the whole-person’s Wellbeing by leveraging technology and behavioral health science.

The Patient Support Specialist (PSS) serves as Praestan Health’s Engagement and Care Coordinator.  The focus of the role is on ensuring identified patients receive access to the care they need and are engaged with Praestan’s Mental Health and Wellbeing services, including coaching, therapy, primary care, or psychiatric care.

As a PSS you will

1)    Be the first point of contact for the patient and identified care team members to ensure coordination and access to care

2)    Encourage and assist patients to engage with the care team and PortagesTM to improve the patents mental health and wellbeing

3)    Attend care team meetings to provide insights and assistance with the collaborative care approach

4)    Guide patients with enrollment and registration into the Portages program

5)    Provide appropriate referrals for levels of care based on the Portages  model

6)    Access and document in Electronic Health Records to communicate valuable information to the care team

7)    Assist patients with implementing technology into their health care

8)    Liaison between Praestan and Glencoe Providers to ensure coordination of care

9)    Support on site Praestan Clinicians with scheduling and engagement projects

10) Ensure that the  PortagesTM Program is delivered with high quality and  fidelity to the model

Highly Qualified Candidates will

1)    Have a Bachelor degree in a human services field (psychology, sociology, social work, or medical).

2)    A desire to support individuals, families, and care givers in their mental health and wellbeing.

3)    High degree of flexibility and the ability to adapt in a fast pace environment

4)    An optimistic disposition and team centered view of patient care

5)    Excellent organizational, interpersonal, and customer service skills

6)    Proficient computer skills in Microsoft Office including Word, Excel, and Outlook

At Praestan Health we “Live It,” our Team Members commit to Living the Work by being…

VISIONARIES: Imagining and realizing the possibilities of providing care that improves the Mental Health and Wellbeing with the use of advanced technologies and data powered by people who want others to live happy, healthy, and fulfilled lives.

TRAILBLAZERS: Harnessing our passion and knowledge to develop innovations that pave the way for ourselves and others to work towards the best version of themselves.  

ADVENTURERS: We fearlessly seek novel ways to approach the intersection of humanity, healthcare, technology, and data. Discovering new ways to leverage health practices that are supported by science and driven by professionals who care.

EXPLORERS: Our aim is to help others discover their True North, uncovering individuals core values and beliefs, allowing them to understand where they need to focus their energy in order to thrive.

OUTFITTERS: Our proprietary suite of advanced self-assessment and other clinical applications has led us to develop the equipment needed for successful change in daily health practices leading to a whole-person approach to Mental Health and Wellbeing.

GUIDES: We use all our resources to plan and map the journey we take with our clients. Our combined decades of experience of meeting people where they are, knowing the best route to move towards Wellbeing, and a desire to change the way care is provided, has made us experts in guiding others. 

HIPAA Minimum Necessary Access Level: Level II – Access to records as necessary for software development.

Work Environment: As a growing company we have set expectations high as we are aiming to deliver excellent quality care to influence health care outcomes. To accomplish our goals and outcomes we expect dedication and positive collaboration from every team member. The work is fast -paced and requires you to be comfortable with constant change, based on feedback and rapid process improvement. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Praestan Health does not discriminate against any person on the basis of race, color, national origin, disability or age in admissions, treatment or participation in its programs, services and activities or employment.

Praestan Health is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled and other protected individuals and is committed to a diverse workforce. Offers of employment from Praestan Health are conditional and contingent upon successful clearance of all background studies.

www.praestanhealth.com

**No phone calls please