Praestan Health is a behavioral health technology start up building software solutions to power people to achieve real health behavior change.  We have  a unique approach to care and have embedded clinical behavioral health teams in primary care clinics using our model of change and our technology solutions.  Through our proprietary clinical, analytics, and software applications, we deliver improved outcomes in patient health and treatment engagement that result in lower overall cost of care.

Our elite Praestan teams, inclusive of therapists, psychiatry and patient support, currently integrate with select primary care clinics partnering with us to lead individual patients through a process of sustainable, effective change. 

The work we do is transformational, however it isn’t easy. We’ve built a team of uniquely talented, engaged and entrepreneurial clinicians who are making a measurable impact on those they touch; improving outcomes, promoting an integrated whole person approach to health and wellbeing, and continuously striving to achieve an overall reduction in treatment time and total cost of care required for results.  If you value meaningful work, love working with exceptional people, and want to make a difference, come join us.

As a Praestan Health Patient Support Specialist, you will:

• Check-in adult and pediatric patients, make reminder calls, and schedule appointments
• Collect insurance cards/information
• Send/receive medical record requests, letters, outside agency forms, etc.
• Conduct pre- and post-visit checks on patient charts and treatment plans
• Serve as clinical team liaison to patients, internal team member and partner primary care clinic team members
• Provide introduction information to patients about Praestan Health services and coordinate information obtained from screening tools
• Provide basic elements of health coaching and engagement outreach to patients under the discretion of the Coach Therapist and Psychiatry Provider and as aligned with the patient's treatment plan
• Schedule interpreters for patient appointments as needed
• Room patients for appointments
• Complete blood pressure, height, weight, pulse, temperature checks, and urine testing if needed prior to appointments
• Write patient informational letters and complete patient information forms as needed
• Serve as the extension of the psychiatry provider to the patients and the primary care team and providing positive supports

Qualifications

·       A bachelor's degree from an accredited four-year college or university with a major in social work

• Knowledge of medical and medication terminology
• Must have critical thinking skills, problem-solving ability, and to communicate and make safe judgment calls in stressful situations
• Must be able to multi-task
• Excellent organizational, interpersonal, and customer service skills
• Proficient computer skills in Microsoft Office including Word and Outlook

All your information will be kept confidential according to EEO guidelines.

At Praestan we “live it”. Each Praestan Health team member commits to Living the Work through:

• WELL-BEING: Pursuing optimal health and well-being in ourselves and in those we serve.
• EXPERIENCE: Creating positive and transformative experiences through our communication, our encounters and our spaces.
• GROWTH: Leading effective and sustainable change in ourselves and in those we serve.
• RELATIONSHIPS: Valuing and engaging others with meaningful compassion and respect.
• ADAPTABILITY: Developing ourselves and innovating our work to achieve effective change.
• COLLABORATION: Working together to share our ideas, talents, passion, and commitment to transforming lives.
• EXCELLENCE: Being at our absolute best as we continuously deliver superior quality in our work.

HIPAA Minimum Necessary Access Level: Level II – Access to records as necessary for software development.

Work Environment: As a growing company we have set expectations high as we are aiming to deliver excellent quality care to influence health care outcomes. To accomplish our goals and outcomes we expect dedication and positive collaboration from every team member. The work is fast -paced and requires you to be comfortable with constant change, based on feedback and rapid process improvement. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Praestan Health does not discriminate against any person on the basis of race, color, national origin, disability or age in admissions, treatment or participation in its programs, services and activities or employment.

Praestan Health is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled and other protected individuals and is committed to a diverse workforce. Offers of employment from Praestan Health are conditional and contingent upon successful clearance of all background studies.

www.praestanhealth.com

Please no phone calls