Assistant Account Manager

  • 812 S Crowley Rd, Crowley, TX 76036, USA
  • Employees can work remotely
  • Full-time

Company Description

An army of dedicated people who work tirelessly and stop at nothing to make sure our clients have success. You aren’t just a number on a board to us; you are our partner – we work together to get the job done. We invest significant resources to develop people, processes and technologies that allow us to deliver best-in-class service.

Job Description

FREE SINGLE HEALTHCARE COVERAGE COMING January 1, 2021!

  • Manage a high volume of incoming/outgoing calls and emails with Facilities Maintenance customers throughout the U.S.
  • Provide customers with service solutions within the scope of work and within budgeting requirements.
  • Ability to analyze vendor information and determine if service is suitable.
  • Manage the relationship with customers to ensure work is being done accurately and in a timely manner.
  • Input necessary data into computer system to track and follow up on vendor responses.
  • Contribute to the team effort by accomplishing set goals as determined by Manager.
  • Ability to multitask in a fast-paced environment.
  • Positive attitude and pleasant phone voice.
  • Ability to remain calm and composed when dealing with an ever-changing environment and demanding customers.
  • Must be a team player and able to support teammates at any given time.
  • Must be efficient with Microsoft Office - Intermediate level or higher with Excel software.

Qualifications

3 to 4 years of related experience and/or training; or equivalent combination of education and experience.

Previous experience in Facilities Maintenance/Construction a plus.

 

 

Additional Information

 Must comply with Powerhouse Conduct and Appearance Standards, which reflect Company image.

Must pass drug screen and criminal background check.

Must have valid driver's license.