Are you looking for a new and exciting opportunity within hospitality? Then why not join us here at Potters Resorts!

We are currently recruiting for an enthusiastic and motivated individual with a positive outlook and a ‘can do’ attitude to join our busy Restaurant Team. 

Here at Potters Resorts, we have been awarded 5 Stars for the last 24 consecutive years – a fabulous achievement… and a large part of that success is down to our amazing team members. 

We have some fantastic opportunities available right now for team players with brilliant interpersonal skills, bundles of energy, endless enthusiasm, and the ability to go the extra mile every day. 

We have great opportunities for development and progression across the Resort, and we support our team in their future career aspirations. 

The atmosphere on Resort is lively, fast-paced and exciting, and no two days are ever the same – so what are you waiting for? 

• Supporting the Restaurant Management Team in ensuring that the restaurant is ready and pre-service checks are completed.
• Carrying out pre-service briefings to the team, ensuring that the team aware of any menu changes and updates, and that uniform and appearance standards are met.
• Be pro-active and interact with guests during each service. Ensuring that they are happy with the quality of service received and food, then relaying any relevant feedback to the Senior Chefs and Restaurant Management Team.
• Being hands-on to support the team as required.
• To support the Restaurant Management Team at the end of service, ensuring that every station is checked and is to the required standard.
• Being the first port of call for Restaurant team members with any concerns or questions.
• Raise any concerns regarding the team’s welfare, Health & Safety, or maintenance issues to the Restaurant Management Team.
• Providing day to day support to the team, deputising during the absence of the Restaurant Supervisor.
• Supporting with administrative tasks such as table plans and rota's. 

Hours:

• 44 hours per week
• Working 5 days out of 7
• Spilt Shifts, covering Breakfast, Lunch, and Dinner Service

Key Skills;

• Exceptional standards in relation to Guest Service, attention to detail, Health & Safety, and team welfare.
•  Strong communication skills.
• Problem solving with the ability to react quickly and efficiently in dealing with the daily needs and challenges of the Restaurant operation.
• An excellent team player, willing to support the team wherever needed.
• A track record of being pro-active and organised towards any tasks required.
• The ability to remain calm under pressure and effectively manage multiple priorities.
• Experience in leading or supporting a team would be advantageous.

• Free use of Palms Health & Fitness - Gym and Swimming Pool
• 30% Discount on products in the shop
• Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts
• Free Team Lunch available daily
• An all-year-round position (not seasonal)
• Free Parking and on the main Bus Route
• Cycle to Work Scheme
• 10% Discount off all products and treatments within Aphrodite Beauty Salon
• Opportunities to learn and develop across the Resort with Potters Development Academy. Including the Trainee Manager Programme, Pathway to Success and Apprenticeship
• Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive ‘Evening of Entertainment’ on Resort
• Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP’s, mental health support and counselling

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.