Logistics and Warehousing Manager

  • San Luis Obispo, CA, USA
  • Employees can work remotely
  • Full-time
  • Department: Operations

Company Description

Postal is an offline marketing automation platform and marketplace that helps personalize, automate, and scale direct mail, internal and external events, branded company swag, and personalized gifts to drive better engagement with prospects, customers, partners, and employees.

With over $200B spent annually in B2B offline engagement, Postal’s expansive vendor marketplace, flexible integrations, and comprehensive events portal help companies drive brand loyalty, increase conversions, boost overall employee happiness, and improve customer health scores.

Every business in the world can use Postal.

Postal has raised over $30m in two rounds over the last 24 months from top tier investors Mayfield Fund (Marketo, Outreach) and OMERS Capital (Shopify, Crunchbase). Partners include Salesforce, Hubspot, Adobe, Outreach, Salesloft, Amazon, and Shopify. 

Our nationally recognized founding team has led multiple high-growth startups to over a $1B in market value and exits. Employees come from all walks of life and from various locations across the US and enjoy a comfortable work/life balance. Our headquarters are based in San Luis Obispo, CA and we are focused on taking care of employees, customers, and partners.

Job Description

The Warehouse and Logistics Manager will be responsible for managing all Postal programs and processes associated with shipping and warehousing.  This individual will be a true subject matter expert with an entrepreneurial spirit.  They will manage our 3PL vendor network, and develop internal processes to ensure that Postal clients ship and store their items in the most efficient manner possible.

Responsibilities

  • Build 3PL partnership network across the world with a handful of trusted partners
  • Relationship manager for crucial partnerships with 3PL companies in the Postal Network

  • Work as key partner with Product in executing relationships with 3PL partners

  • Coordinate with product, engineering and the partner teams on scoping and QA of all existing and new integrations 

  • Subject matter expert (SME) on all things related to shipping, logistics and warehousing at Postal

    • Shipping carriers

    • Complexities when shipping from one country to another

    • Knowledge of the supply chain

    • Technical knowledge of how 3PL’s operate

    • Understanding of API integrations between platforms

    • Industry best practices

  • Meet with prospects and clients to discuss strategies around warehousing and shipping

  • Understand nuances associates with shipping to specific countries

Qualifications

  • 6+ years of experience at a 3PL or in a relevant role

  • Technical knowledge - grasp of integrations

  • Deep SME in the ecommerce, logistics and 3PL space

  • Strategic mind - should be able to see opportunities, that are new or emerging, and that others don’t, with minimal input

  • Not afraid to roll up sleeves - get on customer calls

  • Can command a room with senior-level management both at Postal and with partners

  • Account management skills - detail orientation, strong communication both written and verbal, persuasive, organized

  • Experience or ability to quickly grasp deep business development projects, such as contract negotiation/renegotiation, financial terms, etc.

Additional Information

At Postal we believe in a strong work/life/spiritual balance that only comes with a strong company culture that supports its people to do their best work. We don't take ourselves too seriously, but we do have high expectations for our team and we ask that they have the same for us. 

We embrace people for who they are, and believe that diversity, inclusion and belonging are our greatest strengths. Perks include continuous learning opportunities, healthcare benefits, unlimited PTO, team outings, volunteer opportunities, and more. 

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