Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population.  We are ranked as the third in the country for research, embedding education and training across the organisation.  Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff. 

You will support to the clinical teams within the Urgent Care Group transferring and escorting patients, ensuring an efficient, effective, and high-quality service is provided.  There is a requirement for daily completion of the ED Checklist, which incorporates the checking on linen trollies, the cleanliness of our wheelchairs and beds as well as urgent runs to labs.

The role is fixed term for 6 months and includes working as part of a team on a monthly rota which runs 24 hours a day, seven days a week, 365 days a year. If you are an internal member of staff this can be offered as a 6 month secondment oppurtunity. 

Across the Emergency Department and Acute Medical Unit your role will include:

• Transfer and escort patients between units and around the hospital.
• Assist the clinical and operational team to facilitate the smooth running of both the Urgent Care departments on a daily basis.
• Ensure bed/trolley stock available and are ready to use and ensure they are clean at all times.
• Work in ED and AMU on a daily basis, whilst fostering a safe and efficient environment for patients, staff and visitors.
• Assist the safe transfer of patients to and from radiology and scanning.

Full Job Description attached to this advert. 

Previous applicants need not apply.

Essential

• Educated to GCSE standard or equivalent.
• Working with people within a caring setting.
• Experience of working within a high visibility customer facing environment.

Desirable

• Experience of working in an NHS Trust/health care environment.
• Previous experience in a front facing role.

Skills and Knowledge

• Good organisational skills.
• Ability to work as part of a team and independently.
• Ability to liaise with staff at all levels.
• Knowledge of dealing with highly sensitive / patient confidential information.
• Excellent verbal and written communication skills.
• IT skills.

Working Together For Patients with Compassion as One Team Always Improving

Strategic approach (clarity on objectives, clear on expectations)

Relationship building (communicate effectively, be open and willing to help, courtesy, nurtures partnerships)

Personal credibility (visibility, approachable, back bone, courage, resilience, confidence, role model, challenge bad behaviour, manage poor performance, act with honesty and integrity)

Passion to succeed (patient centred, positive attitude, take action, take pride, take responsibility, aspire for excellence)

Harness performance through teams (champion positive change, develop staff, create a culture without fear of retribution, actively listen and value contribution, feedback and empower staff , respect diversity)

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.