OPM Operational Manager
- Full-time
- Weekly Hours / Programmed Activities: 37.5
- Salary Band: Band 7
- Staff Group: Administrative and Clerical
- Contract Type: Permanent
- Job Area: Admin and Corporate
Company Description
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust
Job Description
We are looking for an experienced NHS Manager who is familiar with managing hospital services and who has proven leadership experience and will provide support to the Business Manager and deputise accordingly. They will be responsible for the day-to-day operational running of the Older Person's Medicine SDEC, inpatient and outpatient clinics. This role will be critical to the delivery of the Older Person's Medicine, Stroke & Rehab Care Group's objectives and broader Medicine & Urgent Care Division's strategy. The OPM Operational Manager will play a pivotal role in leading a team of administrators, whilst working collaboratively with internal and external stakeholders to deliver the operational, quality, financial and service improvement priorities of the care group.
Job summary
- To lead on performance management and manage the associated objective-setting process across assigned services within the Medicine Care Group, working with the senior team to ensure that front-line staff, patients and the public are involved. Develop local performance indicators in line with Directorate objectives.
- To account for the non-clinical financial allocation for the Service assigned, ensuring that the necessary resources are available to deliver clinical and non-clinical facilities. Ensure that the service delivers financial targets, including balanced budgets and meeting cost improvement programmes. To take responsibility for the production of Business Plans, Service Development Bids, Business Cases, Capital Bids and business planning.
- With the Care Group Manager/ Business Manager act as modernisation lead for services. Take a lead on redesign issues within services, involving front-line staff and patients in delivering effective, efficient and timely services, in a cost-effective way.
- Oversee the management of administrative staff and services in support of the provision of high quality care within a patient-centred environment.
Qualifications
- Degree or equivalent experience in management
- Post graduate qualification e.g. Masters in Healthcare Management or equivalent applied post- graduation management learning relating to a number of disciplines in Business Management, Finance, Accountancy, Marketing, Information Systems or People Management.
- Evidence of continuing professional development.
Skills and Knowledge
- Highly developed leadership skills.
- Ability to quickly establish effective working relationships and develop strong team working.
- Detailed knowledge and understanding of clinical and corporate governance and risk management systems and processes..
- Proficiency in the use of ICT applications to support efficient work activity, including the analysis, interpretation and presentation of complex data.
- Ability to manage priorities in order to meet specific deadlines.
- Ability to hold direct and non direct reports to account.
- Detailed knowledge of Clinical Quality and Safety methodologies.
- Detailed knowledge of Clinical and Corporate Governance frameworks, legislation and best practice.
- Tenacity: demonstrate high levels of self-belief, drive, enthusiasm and stamina to achieve goals and see things through.
- Ability to motivate, inspire and provide innovative solutions.
- Excellent judgement
- Ability to achieve consistently good results in an inclusive and collaborative manner
- Ability to work effectively in a complex and changing environment
- Ability to work under pressure to demanding timetables
- Understands the need to deliver short-term priorities and achieve long-term goals (sense of balance).
- High degree of political awareness
- Displays innovative and lateral thinking
- Prepare to work totally flexibly
- High degree of self-awareness
- Ability to maintain confidence, at all times
- High levels of personal integrity and loyalty
- Intellectual flexibility that enables the reasoned assessment of a situation and the ability to draw pragmatic conclusions.
- Ability to 'broad scan' to keep a abreast of development in the Health Care sector
- Ability to deal with confidential issues in a professional and sensitive manner
Experience
- Previous successful management experience, at a senior level.
- Proven successful track record in:
- Leading and sustaining transformational change within a complex organisation;
- Developing and translating business strategy into operational delivery:
- managing operating budgets and delivering financial surplus;
- leading and performance-managing teams and individuals.
- Management experience within the NHS.
Additional Information
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.