Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.

Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust

Calling all Administrators!

Our Team is expanding and we are recruiting for a fantastic opportunity here within our Imaging Admin Team at Portsmouth Hospital University NHS Trust.

You will be able to utilise your great administrative duties in this busy role based on site. You will possess excellent attention to detail to ensure safe administration of Diagnostic Imaging Administration functions. The duties will also involve dealing with enquiries from Patients, Doctors, managers and other staff groups. It will be important that you are keen to demonstrate your customer service skills.

It is a truly exciting time to be a part of this vital, busy, happy team and we cannot wait to receive your application! If you love the sound of this job, do not delay, apply today!

Key Responsibilities

• To work within a team to support the smooth running of the PHT Diagnostic Imaging administration functions
• To identify and highlight opportunities for improved working processes
• To ensure appropriate booking of clinic lists
• To provide a high standard of service for patients
• Enter and update patient information on PAS and RIS as required
• Contact patients by letter or telephone to arrange appointment

Essential

• Educated to GCSE Standard or equivalent (Including English Language and Maths)

Desirable

• CIPD level 3 (desirable)

Skills and Knowledge

• Strong administration skills with an attention to detail
• Ability to work efficiently and under pressure
• Organising complex working situations
• Ability to be creative and use initiative.
• Well-developed influencing skills across hierarchies and disciplines
• Ability to work autonomously as well as part of a team
• Strong interpersonal skills
• Excellent IT skills, working with packages such as Microsoft Office
• Experience of working with a computerised personnel system, preferably ESR & NHS Jobs
• An effective communicator both orally and written

Experience

• Experience of working in a busy and challenging environment or equivalent applied learning (essential).
• Experience of working in a healthcare office environment (desirable).
• Knowledge of PAS, PMI, OPD, Pathology, Radiology (training will be provided) (desirable).

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most. 

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.