Business Analyst

  • Full-time

Company Description

Portonics is a team of technology consultants that specialize in application design, software & mobile application development. Our goal is to help clients understand and make full use of digital technology that can heighten brand awareness and lead to better business.

We are a diverse team of engineers, analysts, solution architects working on the latest technologies, and running a wide range of projects from business-critical applications to applications serving 10M+ customers daily. 

We build and manage in-house, client products, and end-to-end services locally and globally. Services include server management, software management, networking, development, deployments, and information security.

We are an agile team who are very passionate about what we build. We design solutions to reduce/automate operations. Along with building custom solutions, we leverage open source technologies. Our teams build, manage, automate monitoring systems, alerting and deployments.

As a digital transformation team, we are big on Dev, DevOps culture, and collaboration.

Job Description

Your Role

Business Analysts at Portonics are experts that build the bridge between technology and product development internally and externally with our clients for both in-house projects and external projects. 

Technical Background and Expertise are required for this position as projects are highly technical.

If you have the ability to learn and adapt to new technologies quickly then the below applies to you:

  • The individual needs to proactively gather requirements from the clients, understand, analyse and document them;

  • Our analysts have to prepare proposals and supporting documents for tender/bid submissions;

  • We focus on working efficiently which requires the candidate to have a clear understanding of making Project Timelines, identify dependencies and plan projects accordingly;

  • Organize and architect content/features/functionality for new and existing websites and applications;

  • The analyst is expected to prepare and maintain effort estimation and user stories for the projects;

  • Work closely with key stakeholders to communicate design/product and project strategy;

  • Determine the best testing approach and partner with the QA team to support testing of functionality of the projects to meet evolving client requirements;

  • We expect our new team member to take initiative in driving the business by acquiring new projects;


  • Bachelor's Degree in Computer Science or related field; with 3+ years industry experience including working with a software engineering team or equivalent combination of education, training, and experience;

  • Proven working experience as a project administrator in the information technology sector;

  • Solid technical background, with understanding or hands-on experience in software development and web technologies;

  • Should have proven project management experience, and experience with Project Management Software such as Trello, JIRA, Asana or similar;

  • Understanding SCRUM and KANBAN methodologies would be a bonus;

  • Applicants should have excellent communication skills, strong problem-solving skills, creative thinking skills, and be passionate about project management & UI/UX;

  • Have a strong understanding of wireframing/user stories to actively participate in designing the user experience of the projects;

  • Good understanding of interactive web technologies;

Additional Information

  • Communication is extremely important; our engineers work across every team in the organization. Candidates need to be able to communicate not only with other developers but also with management, non-tech team members & external parties.

  • Someone who will take ownership of a feature or application from initial conception through release while also assisting others when the need arises.

  • Have an understanding of virtualization and containerization as a tool for growing scalability, reliability, and expediency.

  • Ability to learn and teach new technologies and skills as new technology is introduced.

  • Sound mature judgment and decision-making ability.

  • Strong analytical and problem-solving skills.

  • We are looking for honest, dedicated and responsible individuals.

Business Analysts will be intrapreneurs who will work with business partners and clients to understand the requirements and guide the development team in delivering the projects.

Our Pillars

  • We never compromise with ethics.
  • We like working hard but also want to have fun while working; If you are not having fun we reassess our approach to the solution through communication and improvement plans continuously.
  • Everyone has unique talents, skills, and experiences. We work with people we can learn from and also contribute.

About Portonics

  • Founded in 2010, currently 100+ people
  • Pioneering Financial Inclusion with Payment Gateway and other services.
  • We manage products that have over 40M+ users.
  • We embrace cultural diversity and an open and inclusive work environment. Our teams are from diverse backgrounds and nationalities.