Receptionist and Patient Coordinator

  • Full-time
  • Contract Type: Permanent
  • PortmanDentex Location: London - Perio London
  • Vacancy Type: Receptionist
  • Department: Practices - South

Job Description

If you're a Receptionist and Patient Coordinator looking for a rewarding role in a friendly and professional environment, look no further than PerioLondon, our Specialist Periodontics practice in London.

  • Part-time hours available, 24 hours per week over 3 days
  • Typical working days s are Monday, Wednesday and Friday

Established in 1965, PerioLondon is the first specialist periodontal practice in the heart of London’s West End. As a referral centre, our aim is to help patients achieve the confidence of excellent periodontal health. 

You’ll work alongside a highly skilled, specialist clinical team in this modern and well-equipped practice.

About you

We welcome your application  if you have the following skills and experience:

  • Previous front of house Reception experience (ideally within a dental or healthcare setting, although this is not essential)
  • A positive attitude, empathetic and well-organised
  • The ability to communicate well with patients and colleagues and highly motivated to offer a warm and welcoming environment
  • Passionate about building great relationships with patients and colleagues, and exceptional standards of care

Your key responsibilities will include:

  • Greeting patients warmly and enthusiastically both in person and over the telephone, creating a first impression of hospitality and relaxation.
  • Ensure service delivery with care and confidence in a well-coordinated and professional manner.
  • Maintain a professional demeanor at all times and handle any conflicts calmly.
  • Manage a varied workload with excellent organisation, time management, and interpersonal skills.

 What do you get in return?

At PortmanDentex, you’ll be part of an inclusive, collaborative team environment where taking ownership of your development journey is both encouraged and supported.  We take time to celebrate success and have fun, so why not get in touch and find out more?

In addition to a competitive salary, our benefits package also includes:

  • Bonus scheme based on practice performance
  • Additional special days off (such as your birthday), and the opportunity to purchase up to 3 additional annual leave days
  • Enhanced maternity and paternity leave
  • Life assurance and contributory pension scheme
  • Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service, plus 24/7 GP service
  • Employee Referral Scheme – earn up to £3,000 per referral
  • Cycle to work scheme
  • Benefits platform with access to discounted shopping, cinema, travel, and much more

To apply for our Receptionist and Patient Coordinator vacancy, you can submit your latest CV. Alternatively, please feel free to share this opportunity with your friends or colleagues who may be interested.

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Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.

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