Sales Operations Analyst
- Full-time
Company Description
Portfolium partners with colleges & universities to help students connect learning with opportunity. Our ePortfolio network helps 3.5M+ students from over 180 partner institutions manage their skills and launch their careers. Portfolium's cloud-based platform empowers students with lifelong opportunities to capture, curate, and convert skills into job offers, while giving learning institutions and employers the tools they need to assess competencies and recruit talent.
Job Description
The Sales Operations Analyst person will be in the data/business intelligence zone, contributing to the success of inside sales teams as well as executive team for reporting purposes. You’ll report directly to the CEO and collaborate daily with our product, sales, marketing, business development, and dev teams.
A little more about the role, and what is expected:
Provide single source of the truth for all data for the entire company
Design data architecture for the company’s sales and marketing teams
Gather requirements from all stakeholders, shop for and recommend the right systems
In collaboration with functional heads, design dashboards/reports to be able to track KPIs
Provide regular data updates to the dept heads in a consultative fashion
Search for data anomalies and/or trends that could help improve performance
Qualifications
SKILLS & EXPERIENCE:
CRM guru and admin (currently using Hubspot but considering changing)
Marketing automation admin experience (HubSpot or similar)
CRM admin experience (Salesforce or similar)
Experience architecting data structures and shopping for software
Experience analyzing large data sets and working with functional heads to improve overall performance
BONUS:
Experience with cloud-based BI tools (Looker, ChartIO or similar) preferred
Experience with cohort analysis
Strong understanding of web analytics (Google Analytics and MixPanel) and customer conversion tracking
Customer success ops guru and admin
Experience architecting data structures and shopping for software
QUALIFICATIONS:
3-5 years in a similar role
Excellent math and analytical skills
Excellent Excel skills
Strong interpersonal skills
Additional Information
Why Portfolium
- Three-year old HOT Internet startup – successful and growing!
- Phenomenal people work here!
- Be part of something that is cutting edge
- You’ll gain valuable knowledge about SaaS sales, technology and business
- Our team is a family; we’re all in it together to crush it