Sales Operations Analyst

  • Full-time

Company Description

Portfolium partners with colleges & universities to help students connect learning with opportunity. Our ePortfolio network helps 3.5M+ students from over 180 partner institutions manage their skills and launch their careers. Portfolium's cloud-based platform empowers students with lifelong opportunities to capture, curate, and convert skills into job offers, while giving learning institutions and employers the tools they need to assess competencies and recruit talent.

Job Description

The Sales Operations Analyst person will be in the data/business intelligence zone, contributing to the success of inside sales teams as well as executive team for reporting purposes. You’ll report directly to the CEO and collaborate daily with our product, sales, marketing, business development, and dev teams.

A little more about the role, and what is expected:

  • Provide single source of the truth for all data for the entire company

  • Design data architecture for the company’s sales and marketing teams

  • Gather requirements from all stakeholders, shop for and recommend the right systems

  • In collaboration with functional heads, design dashboards/reports to be able to track KPIs

  • Provide regular data updates to the dept heads in a consultative fashion

  • Search for data anomalies and/or trends that could help improve performance


Qualifications

SKILLS & EXPERIENCE:

  • CRM guru and admin (currently using Hubspot but considering changing)

  • Marketing automation admin experience (HubSpot or similar)

  • CRM admin experience (Salesforce or similar)

  • Experience architecting data structures and shopping for software

  • Experience analyzing large data sets and working with functional heads to improve overall performance

BONUS:

  • Experience with cloud-based BI tools (Looker, ChartIO or similar) preferred

  • Experience with cohort analysis

  • Strong understanding of web analytics (Google Analytics and MixPanel) and customer conversion tracking

  • Customer success ops guru and admin 

  • Experience architecting data structures and shopping for software

QUALIFICATIONS:

  • 3-5 years in a similar role

  • Excellent math and analytical skills

  • Excellent Excel skills

  • Strong interpersonal skills

Additional Information

Why Portfolium

  • Three-year old HOT Internet startup – successful and growing!
  • Phenomenal people work here!
  • Be part of something that is cutting edge
  • You’ll gain valuable knowledge about SaaS sales, technology and business
  • Our team is a family; we’re all in it together to crush it