At PopHealthCare, our mission is simple – help higher risk individuals live healthier lives (www.pophealthcare.com). We are bold innovators, dedicated to making a difference and we hire wicked smart people! We need a sharp and nimble Care Coordinator! This position is based in our Franklin, TN office. It is a full-time position.

The Care Coordinator (CC) is a critical member of the Chronic Care Management team. He/she is office-based and responsible for providing administrative support to the clinical team as they provide cost-effective, high-quality health care for patients enrolled in the Chronic Care Management Program. Responsible to the clinical team and reports to the Clinical Manager.

• Provide administrative support for the Chronic Care Management Program
• Assist with the implementation or finalization of patient orders that do not require an RN to complete
• Facilitate medical records management for outside documents that are critical for patient management, i.e. laboratory results, discharge summaries, medical documentation from specialists and primary care provider
• Assist with order and management of medical supplies for the clinical team
• Assist with oversight of vaccine storage and handling
• Assist with order and management of office supplies for the clinical and office based colleagues
• Support scheduling appointments and reminder calls or texts for Chronic Care Management appointments
• Assist with referrals and referral management
• Assist with follow-up to assure needed DME is ordered and delivered
• Assist with making community provider appointments and appointment reminders as needed
• Support a variety of data entry functions
• Complete other duties that support the Chronic Care Management program as assigned

• Minimum of a High School diploma
• Bilingual preferred in Spanish
• Understanding of medical terminology
• Completion of a Medical Terminology course preferred
• Medical office experience preferred
• Strong work history
• Working knowledge of computers and ability to manage data within an electronic system

PopHealthCare is an equal opportunity/equal access employer fully committed to achieving a diverse workforce.

Please submit resume along with application.