Global Mobility Consultant

  • Full-time

Company Description

Are you looking for a career that provides you with the resources to succeed, a company that develops and utilizes award winning tools and technology, as well as a team that has the best employees who have fun each day? You've found this with Plus Relocation. 

Plus is driven to be the best relocation management company in the industry. We are committed to providing completely customized global mobility programs and flawless execution. Our game-changing, innovative approach has propelled us to a full-service global mobility powerhouse with offices located around the world in Minneapolis, London, Hong Kong, and Shanghai. 

We invest in our employees by concentrating on continuous training, personal development, creating work-life balance, utilizing the Gallup Strengths Finder to explore individual strengths, and believe in creating opportunities to grow both professionally and personally.

Job Description

Plus is searching for Global Mobility Counselors to join our Client Services team. Someone with 3 or more years of experience working in the global mobility field in a similar role. An ideal candidate will possess skills in their international and domestic relocation knowledge, attention to detail, communication, and working in a fast-paced environment. This role will be working under the direction of our Client Services Manager and is available on a remote working basis in the U.S., or from our headquarter office in Minneapolis, MN. 

If you are an experienced, passionate, and driven customer service professional, then we want to speak to you! 

Global Mobility Counselor Overview: 

You will have the responsibility of delivering a superior customer experience through the expert management of the mobility process for our corporate clients and their relocating employees.

What your day as a Global Mobility Counselor looks like: 

  • Providing leadership to our corporate clients and relocating employees through their mobility journey 
  • Serving as the expert in the mobility process
  • Educating and advising relocating employees on expectations, expenses, taxes, timelines, service options, and resources
  • Coordinating mobility services and monitor for effectiveness, cost, and quality
  • Learning and executing each client’s culture and philosophy toward mobility to develop and maintain customer loyalty
  • Supporting Plus business objectives to ensure growth and profitability
  • Collaborating with Plus team members to identify and implement service improvement opportunities and program enhancements
  • Supporting and collaborating with internal customers

Qualifications

What you will bring to this position:

  • Strong organizational skills with the ability to handle multiple tasks simultaneously
  • Ability to be a self-starter and work autonomously, as well as be part of a successful team
  • Passionate about providing excellent customer service to both internal and external customer
  • Excellent verbal and written communication skills
  • Ability to respond resourcefully and constructively to new demands, priorities, and challenges
  • Strong attention to detail and consultative skills
  • Understands global relocation services and operational delivery
  • College degree preferred
  • Minimum of 3 year of experience in global mobility field 

Additional Information

Why choose Plus Relocation?

Our vision, mission, and values say it all - we have the best employees who care and want to make a difference. Below are just a few additional perks of working at Plus: 

  • Use of Gallup Strengths Finder 
  • Work/Life Balance 
  • Comprehensive health package
  • 401(k) plan
  • Profit Sharing
  • On-Site Gym Membership ($10 annually)
  • On-Site Yoga 
  • Free Personal Training (remote or at on-site gym)
  • Close to downtown Minneapolis (394/169)
  • Free Ramp Parking
  • Wellbeing Program
  • Leadership Focused Development

Want to learn more? Check us out at http://www.plusrelocation.com/careers/. We look forward to hearing from you!