About Playtech                                         
Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience.

Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: www.playtechpeople.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech Managed Services is looking for a diligent and organized B2C Compliance Officer with excellent problem-solving skills.

Your influential mission. You will...

• Work closely within the Compliance Team and wider business such as AML, Player Protection, Legal, Operations and Product to support Compliance processes
• Assist in the development and continuous improvement of policies, procedures and tools related to Compliance, Safer Gambling and AML/CTF.
• Conduct customer Due Diligence reporting, adverse checks and documentary analysis in accordance with department processes.
• Prepare and present reports including regulatory compliance updates, reports and industry developments.
• Investigate and respond to emails, alerts, conduct account reviews, and escalate concerns to the Compliance Managers as needed.
• Assist the Compliance Managers with monitoring, audits, and reporting to ensure alignment with Gambling Commission requirements under LCCP, including AML and social responsibility standards
• Manage Game registrations in accordance with UKGC standards.
• Manage the department administration in a timely manner
• Manage the regulatory release process to ensure that products and systems continue to comply with relevant Licence Conditions and Codes of Practice and RTS

Components for success. You...

• Have essential regulatory experience, particularly focused on UK requirements related to the provision of gambling
• Possess a proven track record in a similar role within the gaming sector
• Understand AML and RG concepts, along with other compliance-related regulations, including local marketing laws
• Are familiar with Gambling Commission Remote Gambling and Software Technical Standards (RTS) guidance (desirable)

You'll get extra points for...

• Demonstrate excellent attention to detail and consistently maintain high levels of accuracy
• Operate as a diligent and organised professional, capable of managing complex compliance tasks effectively

Thrive in a culture that values...

• Contribution and achievements by offering performance bonuses and ample opportunities for internal growth.
• Employees' health and well-being through comprehensive health and dental insurance plans, life insurance, MultiSport card, employee assistance program and food, travel, and wellness allowances.
• Work-life balance by providing 25 days of paid annual leave, allowing you to relax and recharge.
• Continuous growth with company-sponsored seminars, training programs, social activities, and events, guiding your professional journey and helping you achieve your career goals.
• Celebrating life events with additional bonuses such as newlywed, and baby bonuses.

About the team
Our Compliance team is a global, diverse group of professionals who play a critical role in safeguarding our operations across multiple jurisdictions. Reporting to the Head of Compliance, you will join a collaborative environment where knowledge-sharing, integrity, and precision are at the heart of everything we do.

Together, we work closely with Operations, Player Protection, and Risk teams to ensure that all our brands and internal controls meet regulatory standards. The team thrives on mutual support, continuous learning, and a shared commitment to maintaining compliance excellence in a fast-paced, highly regulated industry.

PLAYTECH MANAGED SERVICES
Established in 2007 in Sofia, Bulgaria, Playtech Management Services, a company of Playtech Group has grown into a thriving hub of 500 dedicated professionals, fostering a culture of collaboration, respect, and support. Specializing in customer support and risk management services for leading gaming platforms worldwide, our teams boast industry-leading response times and expertise. At Playtech Managed Services, we prioritize the personal and professional development of our team members, offering opportunities for both horizontal and vertical growth. Our dedicated employees invest their time and expertise in our success, and in return, we invest our passion in them. We provide a fun, creative, rewarding, and inspiring environment where individuals have the freedom to express themselves.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.