Analytics Manager
- Full-time
Company Description
About Playtech
Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining betting and gaming experience.
Playtech is the gambling industry's leading technology company delivering business intelligence-driven gambling software, services, content, and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, bingo and poker. Read more about who we are and what we do here: www.playtech.com & www.playtechpeople.com
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech’s overall commitment to responsible business practices.
Ready to level up your career?
Sun (VF2011), an entity in Playtech Group, is looking for a passionate BI Analytics Manager with excellent communication skills. The successful candidate will turn data into information, information into insight and insight into business decisions.
The BI Analytics Manager is responsible for conducting detailed analysis across a broad spectrum of customer management initiatives including but not limited to campaign analysis, player segmentation, CRM optimisation, player lifecycle optimization and regulatory and compliance related reports and analysis. They will also monitor and report on performance and produce financial reporting for the operation. The business operates a joint venture business and analysis will be required in addition for our joint Venture partners from time to time.
Job Description
Your influential mission. You will...
- Interpret data, analyse results using statistical techniques and provide ongoing reports
- Identify, analyse, and interpret trends or patterns in complex data sets
- Determine and report against key KPIs
- Locate and define new process improvement opportunities to add value
- Deep dive into complex data sets to understand, identify and monitor key factors which can improve KPIs and drive the business forward
- Manage and deliver projects on tight deadlines
- Deliver stand-alone presentations giving insight on commercial challenges, requiring complex analysis using large multi-variable data sets, presenting results and recommendations to senior audience
- Work with management to prioritize business and information needs
- Be responsible for ensuring source data is correctly gathered in the database used for reporting
Qualifications
Components for success. You...
- Have strong knowledge of and experience with databases (SQL or Cloud data warehousing)
- Possess knowledge of statistics and have experience using statistical packages for analyzing datasets (Excel, Pandas, PowerBI, Tableau)
- Bring experience with CRM-related analysis including customer segmentations, campaign analysis, costing, and ROI calculations
- Are capable of dealing with large volumes of numerical data
- Have an interest in the gaming industry and a good understanding of gaming customers and regulations
- Can manage multiple parallel tasks and work within project timelines
- Work well both individually and as part of a small team
- Are willing to learn new technologies to enhance data gathering and reporting
You'll get extra points for...
- Experience with IMS
Thrive in a culture that values...
- Private comprehensive worldwide health and dental insurance
- 20 vacation days + 12/13 bank holidays
- Complimentary breakfast, lunch, fruit, snacks, unlimited hot and cold drinks and more at our in-house canteen
- Many opportunities to socialise with your colleagues throughout the year, with many Company parties, events, team building activities, CSR initiatives and more
- Free parking at Alcaidesa Car Park in La Linea de la Concepcion (for employees who reside in Spain outside of the La Linea area)
- A chance to level-up, with many learning and development opportunities available to all team members
- An investment in your mental and physical health, with a fully subsidised gym membership, as well as a free subscription to Headspace; the mindfulness meditation app
Additional Information
SUN (VF2011) UNIT
VF2011 and VFA are part of Playtech PLC and their B2C businesses. We manage and operate 5 businesses in the UK and Ireland markets. The team covers all B2C activities from marketing, website management, Responsible gambling and product along with customer service fraud risk and payments. We are based in Gibraltar and work with our Playtech partners in B2B to deliver best in class product and operational delivery.
Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.