About Playtech 
Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7,000 employees across 20 countries.

Playtech is the gambling industry's leading technology company delivering business intelligence driven gambling software, services, content, and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, virtual sports, bingo and poker. It is the pioneer of omni-channel gambling technology through its integrated platform technology, Playtech ONE. Playtech ONE delivers data driven marketing expertise, single wallet functionality, CRM and responsible gambling solutions across one single platform across product verticals and across retail and online.

Playtech partners with and invests in the leading brands in regulated and newly regulated markets to deliver its data driven gambling technology across the retail and online value chain. Playtech provides its technology on a B2B basis to the industry's leading retail and online operators, land-based casino groups and government sponsored entities such as lotteries. Playtech directly owns and operates Snaitech, the leading sports betting and gaming company in online and retail in Italy.www.playtech.com & www.playtechpeople.com 

Job Description

We are looking for a passionate, target driven Account Manager who will partner with our customers and ensure their long-term success. The Account Manager role is to manage a portfolio of assigned customers, pro-actively developing the relationship and generating consistent revenue growth in line with assigned targets. The successful candidate will be results orientated and have a genuine enthusiasm for succeeding within the online gaming industry.

Account Management responsibilities include developing strong relationships with customers and internal stakeholders across the business and understanding their assigned customers’ business in depth with a competent understanding of their KPI’s. Using the Playtech tools and “out of the box” thinking, Account Managers shall make proactive and relevant suggestions and recommendations to their customers in order to drive revenue growth. Account Managers will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience. Our ideal candidate is able to analyse their customers websites and identify opportunities to improve the overall Playtech content exposure as well as providing dedicated day to day support and answer general queries.

Necessary skills

• Excellent communication skills
• An ability to multi-task and manage your time well
• An ability to understand your licensee and their business needs
• Self-Motivation/Highly motivated by targets
• Service and business orientated with excellent interpersonal skills
• Strong analytical and problem solving ability
• Knowledge of the online gaming market (particularly Casino, Live Casino & Poker) with a strong understanding of the competitor landscape
• Written and spoken English to business level is essential
• Other languages are beneficial, especially Spanish & Russian
• Strong Excel and PowerPoint skills needed

Key Areas of Responsibilities and Tasks

• Meeting/exceeding revenue targets
• Developing strong relationships with customers and across the business internally
• Setting up Playtech promotional tools in the back office for licensees
• Configuring game limits
• Delivering the Games Content roadmaps and advising on applicable content for specific markets
• Working with BI and internal BI tools to understand and analyse your account data
• Presenting BI data on the performance of your accounts internally & externally
• Providing first level business support and being a point of escalation for all queries

Necessary work experience

• Experience of working within an B2B global corporate world
• Experience of working with IMS or other online platform back offices is preferred.
• Other languages are beneficial, especially Spanish & Russian
• Strong Excel and PowerPoint skills needed with the ability to comfortably present both internally and externally, particularly around our product performance and industry trends

Job perks:

• Private comprehensive worldwide health and dental insurance,
• 20 vacation days + 12/13 bank holidays
• Complimentary breakfast, lunch, fruit, snacks, unlimited hot and cold drinks and more at our in-house canteen
• Many opportunities to socialise with your colleagues throughout the year, with many Company parties, events, team building activities, CSR initiatives and more!
• Free parking at Alcaidesa Car Park in La Linea de la Concepcion (for employees who reside in Spain outside of the La Linea area)
• A chance to level-up, with many learning and development opportunities available to all team members
• An investment in your mental and physical health, with a fully subsidised gym membership, as well as a free subscription to Headspace; the mindfulness meditation app.

We also offer a competitive salary, bonus scheme, pension program as well as a fantastic team culture. In addition, you'll get the opportunity to work in the gaming industry with one of the top teams in the sector. You'll get the chance to grow as a professional as well as the opportunity to invest in your educational growth. Playtech is an equal opportunities employer, and we welcome applications from all interested candidates. If you require any accommodations during the recruitment process, please reach out to [email protected]. Unless otherwise instructed, we will retain your details on file for 6 months in accordance with GDPR requirements.​​​​​​