Playtech – Global leader in gaming platforms and content

Our team of 6,000+ in 20 countries provides the most innovative solutions in the industry.

Our Manchester offices host the leading supplier of management systems to the bricks-and-mortar casino industry. We provide the platforms that run the leading casinos and resorts from Monte Carlo to Mendoza, Santiago to Sochi, Manila to Marrakesh and Saigon to Salford.

We are looking to expand our team with talented individuals who can help us continue to disrupt this dynamic industry, with cleverly designed solutions and leading-edge technology.

Our main strength is the diversity of our team and the variety of backgrounds we represent.

You will be working across a wide variety of business applications and technology solutions.

In this role, we would expect you to:

• Experienced in overseeing the day-to-day operations of an applications team
• Familiar working within an ITIL framework or similar
• Manage a number of incidents/tasks to resolution within SLA
• Motivate, effectively delegate and help create a positive and dynamic working atmosphere
• Monitor performance of direct reports and provide coaching and counselling as needed
• Ensure application resources are assigned appropriately to day-to-day support and projects
• Be able to write, review and take responsibility for clear, concise technical documentation
• Be a skilled problem solver and strong analytical thinker
• Be a good communicator comfortable collaborating with stakeholders

The role will be predominantly be office/home based but may occasionally involve some international travel for project works.

We want you to bring your personality and perspective to help us drive our business forward.

For this role, we expect:

• Bachelor’s or Graduate’s Degree or equivalent experience.
• 5+ years’ experience working in a role of deploying and maintaining software applications.
• Sound leadership skills.
• Enthusiastic and motivated individual keen to make an impact.
• Strong background using Microsoft SQL Server and Windows.
• Customer-service oriented.
• Demonstrated attention to detail.
• Commitment to continuous improvement.
• Excellent interpersonal, written and verbal communication skills.
• Willing to participate in on-call rotations.

The following would be desirable:

• ITIL certification
• Microsoft certification

Playtech is the world’s largest online gaming software supplier traded on the London Stock Exchange, offering cutting-edge, value-added solutions to the industry’s leading operators. Company’s business portfolio consists of the most prominent names in the business, including Grosvenor, Genting and Aspinall’s in London’s Mayfair.

Playtech develops unified software platforms and content for the online and land-based gaming industry, together with providing a range of ancillary services such as marketing, hosting, and CRM services.

Behind the eminent success of Playtech’s products and services there are around 6400 employees with offices and development centres in 26 countries, the majority of whom are engaged in research and development of current and future gaming technologies.