Senior Technical Support Engineer: £38K - £45K
- Full-time
Company Description
Playtech – Global leader in gaming platforms and content
Our team of 6,000+ in 20 countries provides the most innovative solutions in the industry.
Our Manchester offices host the leading supplier of management systems to the bricks-and-mortar casino industry. We provide the platforms that run the leading casinos and resorts from Monte Carlo to Mendoza, Santiago to Sochi, Manila to Marrakesh and Saigon to Salford.
We are looking to expand our team with talented individuals who can help us continue to disrupt this dynamic industry, with cleverly designed solutions and leading-edge technology.
Job Description
You will be working as part of a product-oriented, cross-functional team delivering and supporting a suite of modern applications which will revolutionise bricks-and-mortar casinos.
In this senior role, we would expect you to be:
- An outstanding contributor to our diverse technical support operation
- An excellent written and verbal communicator, who will prepare high-quality technical documents and build good working relationships with our customers
- A mentor providing guidance and advice to our less-experienced team members
- A team player who is adaptable and able to work with a wide range of people and problems
Should you wish, you will have the opportunity to travel and engage with the users of the system.
Qualifications
Our main strength is the diversity of our team and the variety of backgrounds we represent.
We want you to bring your personality and perspective to help us drive our business forward.
For this role, we expect:
3+ years’ experience supporting complex business applications
Very good SQL and PowerShell
Very good knowledge of MS SQL Server 2016+, Windows Server 2016+, IIS and Windows 10
A skilled problem solver who works well with other people and is committed to the cause
The following would be desirable:
Experience with Microsoft Azure, Amazon Web Services or Google Cloud Platform
Experience with Rabbit MQ or similar, Azure DevOps or Octopus Deploy
Experience with monitoring and telemetry tools such as Zabbix or Kibana
Experience with Linux embedded systems
Languages particularly French, Spanish or German
Additional Information
At Playtech diversity and inclusion is a priority for us and we are an equal opportunities employer, all applications will be considered regardless of race, sexual orientation, disability, gender identity and religion.