Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a market leader in the gambling and financial trading industries with c.6,400 employees across 24 countries.

Playtech is the gambling industry's leading technology company delivering business intelligence driven gambling software, services, content and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, virtual sports, bingo and poker. It is the pioneer of omni-channel gambling technology through its integrated platform technology, Playtech ONE. Playtech ONE delivers data driven marketing expertise, single wallet functionality, CRM and responsible gambling solutions across one single platform across product verticals and across retail and online.

Playtech partners with and invests in the leading brands in regulated and newly regulated markets to deliver its data driven gambling technology across the retail and online value chain. Playtech provides its technology on a B2B basis to the industry's leading retail and online operators, land-based casino groups and government sponsored entities such as lotteries. Playtech directly owns and operates Snaitech, the leading sports betting and gaming company in online and retail in Italy. 

Playtech's Financials Division, Finalto, is a technology leader in the CFD and financial trading industry and operates both on a B2B and B2C basis. www.playtech.com

Based in Gibraltar, we’re currently looking to recruit for a CRM Promotional Executive who will support the CRM Manager and support in the day to day running of our CRM and promotional campaigns across the numerous websites that VF2011 Limited operate including Sun Bingo and The Sun Vegas. You will support the management of the Campaign/Promotional roadmap in association with the CRM Manager.
You will be assisting the CRM Manager in the day-to-day operations of the digital business across all VF2011 brands, with the following responsibilities:

•    Working closely with the CRM Manager to produce the Weekly & Monthly CRM Plan for Sun Bingo, The Sun Vegas and Fabulous Bingo. 
•    Responsible for the day-to-day execution of the CRM Plan. 
•    Assisting the CRM Manager in planning, analysis, optimization, and maintenance of the CRM cycles.
•    Delivery of planning the monthly promotion campaigns which includes creative concepts, mechanics, pay outs and prize structures. 
•    Responsible for briefing promotional campaigns which include writing content for onsite, T&C’s and CRM, briefing promotional creative, bonus set ups for campaigns, and delivery of the campaign onsite. 
•    Management of bonuses in the back office system, creating bonus set ups and reviewing performance.
•    Analysis on promotion performance, interpreting and analysing data to provide recommendations for future campaigns.
•    Reviewing operational processes and finding optimal solutions for streamlined working.
•    Acting as second line support to the Customer Services Team across all brands including operational escalations, responsible for managing the escalation of issues in a timely and considered manner.
•    Working closely with the Operations and Promotions teams to ensure smooth delivery of all promotional communications to our customers. 
•    Support the Digital Marketing and VIP teams to deliver product focused marketing activities to deliver the required financial KPIs including copywriting/adhoc tasks. 

In order to be successful in this role we are looking for someone with the following skills/experience: 

•    Experience within the online bingo or online casino industry (preferred) 
•    Experience using CRM tools (preferred).
•    Day to day bingo/casino campaign/promotional knowledge expected
•    Excellent communication and interpersonal/influencing skills
•    Strong creative writing skills to support the brands vision and style 
•    Knowledge of VF back office systems preferred i.e. BOS and IMS
•    Proficiency in Microsoft Office Suite is preferred
•    Excellent command of the English Language written and spoken
•    Strong numerical and analytical skills
•    Very organized and excellent time management skills
•    Highly motivated and willing to learn

We offer a competitive salary, bonus scheme, private medical insurance, many job perks as well as a fantastic team culture. In addition, you'll get the opportunity to work in the gaming industry with one of the top teams in the sector. You'll get the chance to grow as a professional as well as the opportunity to invest in your educational growth. 

Playtech is an equal opportunities employer and we welcome applications from all interested candidates. If you require any accommodations during the recruitment process please reach out to [email protected].

Unless otherwise instructed, we will retain your details on file for 6 months in accordance with GDPR requirements.