About Playtech

Playtech is a market leader in the gambling and financial trading industries. Founded in 1999 and listed on the Main Market of the London Stock Exchange, we have more than 5,000 employees in 19 countries. Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries and new entrants opening operations in newly regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting. 

We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution. 

The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino. Alongside our own cutting-edge gaming studios and content, we license some of the world's most popular brands from Hollywood studios including Warner Bros, consumer products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more. 

For additional information about Playtech and the Playtech Group of Companies, please visit www.playtech.com 

Due to continued growth within the business we're looking for an Account Manager to join our GamesLink team. This is a client-facing role where you will be responsible for successfully developing and maintaining strong partnerships with our clients to ensure the timely and successful delivery of our products and solutions. We are looking for someone who can: 

• Drive our marketing strategy (i.e. Bonuses, Admin, Banners, Promotions, Usage, etc.)
• Partner with our clients and build strong relationships so they endorse our products
• Can drive our retention and conversion strategies
• Be responsible for customer performance and revenue growth by making strategic recommendations using:
  -          KPI(s) & Benchmark analysis
  -          Operational audit
  -          BI tools
• Manage customer requests and needs
• Provide first-level, second to none business support
• Act as an escalation point for technical issues
• Promoting tasks internally (i.e. development requests, initiation of new projects)
• Liaise effectively with internal stakeholders and other departments (Finance, Casino etc.)
• Is a good presenter and likes to manipulate and interpret data in the form of graphs, charts and reports as you will be required to report on your progress.

• Experienced with managing or working with international customers 
• Service and business orientated with excellent interpersonal skills
• Experience in a software or internet company in relevant position like Key/Account Management or Project Management 
• Strong analytical and problem-solving ability
• Team player
• Self-motivated, detail oriented, self-managed, team player, multitasking
• Knowledge of internet advertising
• Will be responsible for hitting targets
• Knowledge of budget/forecasting is an advantage
• Availability to travel is essential 

We offer a competitive salary, many job perks as well as a fantastic team culture.

Playtech is an equal opportunities employer and we welcome applications from all interested candidates. If you require any accommodations during the recruitment process please reach out to [email protected] 
Unless otherwise instructed, we will retain your details on file for 6 months in accordance with GDPR requirements.