Field Service Tech

Company Description

PlanIT Group :  specializing in information technology, business process consulting and transaction advisory services for customers in the public and private sectors

Job Description

  • Applicants must have a TS/SCI
  •  Provide Tier I contact and incident resolution to customers with hardware, software, and application problems.
  • Attempts to resolve as many incidents during the first call, or at Tier I.
  • Responsible for documenting incident status in incident database tools. Provides polite and friendly customer service. 
  • Working knowledge of computers, printers, laptops and common windows applications. 

Qualifications

TS/SCI

Ability to obtain a security+ prior to starting


PART TIME WORK IS ALSO AVAILABLE IF INTERESTED (NIGHT/WEEKEND ETC).

Additional Information

PlanIT Group, LLC is an Equal Opportunity/Affirmative Action (M/F/D/V) Employer.

All your information will be kept confidential according to EEO guidelines.