PPS customer is a growing Telecom Company. 

Position Summary:

This position is in charge of operational supervision, design and management of our core voice &

data IP network. The candidate for this position will need to have the ability and skill set to analyze

current & future requirements of the network in a collaborative environment. In addition, he/she will

have to sustain the day to day management of the network functions. This position also oversees and

provides necessary updates, enhancements, security and system upgrades to maintain the integrity of

the network at all times. Areas of responsibility include but are not limited to:

Essential Responsibilities:

IP Network Engineering:

● Design and implementation of IP network transport systems to support IP Telephony and

Products

● Support IP transport systems critical data payloads used for signaling of soft switch

environments.

● Design and implementation of peering IP networks using BGP and MPLS.

● Design and implement interior routing protocols.

● Architect networks for new services, identify areas of improvement, and develop/implement

acceptance testing plans.

● Determine equipment needed to meet specified requirements and make PO requisitions.

● Complete and maintain network topology documents and diagrams.

● Embrace company goals and strategy in alignment with KPI’s and provide metrics.

Security Access:

● Manage access to and protect the network from intentional and accidental abuse, unauthorized

access, and communication loss.

● Maintain and implement network firewalls

Fault Management:

● Enable NOC with access and approach to monitor and maintain network.

● Devise short term workarounds, troubleshooting, and correcting fault conditions.

Support and Care:

● Respond to support calls and Tier III escalations of customer issues on a 24/7 basis according to

Our On-Call policy and procedure.

● Assist Network Operations personnel with issue resolution

● Work with the NOC and Care on developing product turn-up processes

● Ensure network inventory is kept current

● Script programs to automate configuration/provisioning of services.

● Design routines that run diagnostic scans and report/notify of system alarms.

● Ticket Summary notification; closed status, open status confirmation – document updates in

OSS/BSS system

● Perform Network augments

● Provide training and mentoring to other team members

● Support a wide range of network infrastructure and customer service

● Support multi-functional teams in support of product development

● Establish and monitor network alarms and events

● Maintain and improve various processes and back-office systems, including network inventory

and OSS provisioning

● Develop and implement solutions for various business and client needs

● Develop and support procedures for ensuring network survivability and disaster recovery

● Analyze, interpret, troubleshoot and respond to diagnostics and other data

Essential Knowledge, Skills and Abilities:

● Service provider Core, Edge, Border, Access and Aggregation routing and switching equipment

● Voice and data peering

● Attention to detail with great communications skills to interact and articulate with internal associates, vendors, and customers in a timely and professional manner.

● Peering IXC’s

● Network Telemetry within Network Monitory Systems (NMS)

● Usage of TACACS+, AAA services

● DDoS monitoring and mitigation

● Network Protocols and OSI models

● Linux OS

● Standard best practices for network development and design.

● Networking, Telephony and VoIP terminology

● SIP/RTP/TLS/SRTP/ENUM/DNS Knowledge

● Wireshark & PCAP applications

● Elastic Logging systems

● Juniper, Cisco, JunOS, Traverse, AdTran, Fortinet

● CCIE, JNCIE-SP, or CCDE with influence on “Service Provider” tracks

Some travel may be necessary.

EVP: We offer growth oriented career paths. You perform- we reward!

We are a team and we work together to produce the best service offerings possible for our customers. 

We promote from within and grow our people by allowing them opportunities to have a hand in all aspects of product development and production and make decisions that impact the product and the team.

Salary and benefits to include:

· Choice of two health plans, vision, dental and life insurance; ancillary benefits; 401(k); company paid holidays and paid time off.

· The salary range is commensurate with what you bring to the table.