Pilot Company is the 10th largest privately held company in North America with more than 28,000 team members. As the industry-leading network of travel centers, we have more than 950 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division is a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958, we are proud to be family owned and consider our team members to be part of the family. Our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated fueling people and keeping North America moving. 

The HR Programs Specialist I will have responsibility for program design and execution, vendor relationship management, and program analytics for the Relocation and Employee Housing programs. Essential job functions include:

• Ownership of all phases of relocations including initiation call, estimates, approvals, expense management, support of transferees through the moving process and document retention
• Partner with Talent Acquisition to provide candidate cost evaluations
• Execute all accounting functions such as reclassifications, reconciliation of relocation account, and direct bill processing
• Continuously monitor internal and external market trends and implement process improvement as appropriate
• Produce month end reporting and quarterly program analytics
• Ensure vendors deliver above expected levels of service
• Manage policy updates and ensure appropriate communication of policy changes
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules, regulations, policies, and procedures
• Complete other duties as assigned

• High school diploma or equivalent certificate and Bachelor’s degree in related discipline or equivalent combination of education and experience required
• 1-3 years in related experience that includes project/program management and/or general business experience preferred

Specialized Knowledge:

• Intermediate Microsoft Office skills to include Word, Excel, and PowerPoint
• Proficiency in data analysis to include creating and interpreting various sets of data such as reports, tables and graphs
• Familiarity with Generally Accepted Accounting Principles (GAAP) preferred

Competencies:

• Ability to work in a complex, fast-paced environment demonstrating confidence with change and ambiguity
• Ability to prioritize, multitask and manage multiple projects successfully in a fast-paced and dynamic environment
• Strong organizational skills with attention to detail
• Ability to communicate and interact effectively with different levels of the organization to negotiate, problem solve, complete projects and influence decision making
• Strong interpersonal, communication (both verbal and written) listening skills
• Ability to establish rapport and develop relationships
• Strong analytical and strategic thinking skills
• Self-motivated with ability to work both independently and within teams in order to establish and meet deadlines, goals, and objectives
• Excellent customer service skills
• Able to work evenings, weekends and odd hours as needed
• Overnight travel required is up to 10%