Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

The purpose of this job is to provide support and repair coordination for all facility related issues at travel center locations, and to assist manager with the day-to-day operations of the Regional Facility Services department.

• Communicate with Regional Facility Services technicians, facility specialists, and store team members to ensure timely repair of facility issues at company sites in a cost-effective manner
• Coordinate RFS monthly store visits and dispatch work orders
• Follow-up on facility assessments and national projects to ensure project completion
• Coordinate with Service Technician dispatch teams to resolve issues in-house and minimize downtime and costs
• Coordinate emergency equipment requests and dispatch service repairs
• Follow-up on facility assessments and national projects to ensure project completion
• Review workforce management to ensure team members payroll submissions are accurate and escalate discrepancies
• Reconcile RFS purchase card and Home Depot transactions; allocate charges to correct accounting units
• Plan and schedule meetings, conferences, and teleconferences
• Be flexible for calls after hours, holidays and weekends as needed
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules, regulations, policies, and procedures
• Complete other duties as assigned

• High school diploma or equivalent certificate required
• Associate or Bachelor’s degree in business or related field preferred
• Minimum two years’ administrative or facility maintenance support experience preferred
• Intermediate Microsoft Office skills required with proficient skills in Excel
• Basic knowledge of accounts payable functions and electronic processing
• Basic Salesforce knowledge preferred
• Excellent written and verbal communication skills
• Ability to provide excellent customer service and follow-up
• Ability to prioritize, execute tasks and meet deadlines
• Ability to take initiative and work independently as well as collaborate with other team members and departments
• Strong organizational skills with attention to detail and accuracy
• Willingness to learn and embrace new technologies
• Ability to communicate effectively across all organizational levels
• Ability to adjust to changing circumstances and priorities
• Ability to work in a fast-paced, dynamic environment
• General office work requiring sitting or standing for long periods of time
• Travel required less than 5%

• Nation-wide Medical Plan/Dental/Vision
• Flexible Spending Accounts
• Weekly pay
• 401K match
• Tuition Assistance
• Adoption Assistance
• PTO
• Fuel Discount