This role is fully remote in the US.

ARE YOU READY TO HELP AN INDUSTRY LEADER DIGITALLY TRANSFORM THEIR LEGACY SOFTWARE WITH NEW MODERN TECHNOLOGY?

Our client is an industry-leading international freight forwarding, customs brokerage, and supply chain management company that has been helping businesses navigate global trade since 1915.

The company is undergoing a major digital transformation initiative focused on retiring legacy systems, rebuilding integrations, implementing modern platforms, and introducing new automation and AI-driven capabilities across the organization. They are actively modernizing the technology stack that powers their operations, customers, vendors, and global partner network.

Culture

This role is ideal for Business Systems Analysts who have worked within freight forwarding or customs brokerage environments, particularly those with experience using CargoWise, Chain.io, Logixboard, or similar freight forwarding technology platforms.

We are looking for someone who naturally takes ownership, enjoys solving ambiguous problems, communicates confidently with stakeholders, and brings energy and initiative to every project. We want builders who create momentum, not people who simply wait for tickets to be assigned.

You understand how international freight forwarding works, including customers, overseas agents, carriers, customs brokerage, and operational workflows. You know how technology supports those operations and enjoy improving them.

Benefits

• 100% Remote within the United States
• Comprehensive medical, dental, and vision coverage
• Discretionary annual bonus opportunity
• 401(k) with company match
• Company-paid life and disability insurance
• Generous PTO program that grows with tenure
• Professional development and continuous learning opportunities
• Charitable donation matching program
• Employee assistance and wellness resources
• Long-term career growth with a stable, profitable 110+ year old company

Why This Opportunity Is Different

This is an exciting opportunity to help shape the future technology ecosystem of an industry leader to make meaningful investments in automation, integrations, operational efficiency, and digital transformation.

• Join during a company-wide technology transformation
• Help replace legacy systems and modernize core infrastructure
• Work directly with CargoWise, Chain.io, Logixboard, customer integrations, APIs, automation, and the technology that powers international freight forwarding operations.
• Significant exposure to executive leadership and cross-functional stakeholders
• Opportunity to grow alongside a rapidly evolving technology organization
• Collaborative, entrepreneurial culture where initiative and ownership are valued
• Stable, profitable company with more than 110 years of success

The Business Systems Analyst serves as the bridge between business needs and technical execution. Working closely with the Solutions & Project Manager, you'll partner with operations, technology, customers, vendors, and leadership to deliver systems implementations, integrations, and digital transformation initiatives that improve international freight forwarding operations.

We're looking for someone who takes ownership, communicates confidently with stakeholders, enjoys solving problems, and thrives in a fast-moving environment where initiative is valued.

Responsibilities

• Support the migration away from legacy systems and modernize core business platforms.
• Lead and coordinate systems integration projects involving customers, vendors, overseas agents, carriers, and business partners.
• Support the implementation, optimization, and ongoing enhancement of CargoWise and other freight forwarding technologies such as Chain.io, Logixboard, and related integration platforms when applicable.
• Gather business requirements, analyze operational workflows, and translate business needs into actionable technical solutions.
• Coordinate project timelines, testing, UAT, deployments, and successful go-live execution.
• Partner with operations, technology, customers, vendors, and executive leadership to ensure successful project delivery.
• Identify opportunities to automate manual processes, improve workflows, and drive digital transformation initiatives across the organization.
• Support production deployments, troubleshoot implementation issues, and help ensure long long-termess of newly delivered solutions.

• 3-7+ years of Business Systems Analyst or similar experience within a freight forwarding, customs brokerage, or international logistics organization

• Hands-on experience with CargoWise strongly preferred. Experience with Chain.io, Logixboard, or similar freight forwarding platforms is also highly desirable.

• Confident communicator with a high ownership mentality who enjoys working directly with business stakeholders, driving projects forward, and solving problems proactively.

• Strong experience supporting software implementations, systems integrations, digital transformation initiatives, or business process improvement projects.

• Proven experience coordinating project timelines, milestones, testing activities, and go-live execution.

• Ability to manage multiple priorities simultaneously in a fast-moving environment.

• Self-starter with strong ownership mentality and the ability to operate independently.

• Entrepreneurial mindset with a desire to build, improve, and drive change rather than simply maintain existing processes.

Interview Process

Round 1

Interview with the Solutions & Project Manager and HR Team.

Round 2

Final Interview with Executive Leadership.

Hiring Decision

Fast, streamlined interview process focused on identifying high-potential candidates who can contribute quickly and grow within the organization.

About SaaS Talent

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Reach out to us at www.saas-talent.com to learn more about how we can help you.

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