Internship Trainee

  • Kruisweg 817, 2132 NG Hoofddorp, Netherlands
  • Part-time

Company Description

Our mission is to bridge the gap between brand promise and the actual customer experience. Experience is not a trend, but rather the condition for development, success and continuation. We accompany organizations where people make the difference on their journey towards consistent and memorable experiences; the creation of raving fans and ambassadors, with more passion, energy & fun at work; enhancing the overall performance and ensuring that the change is sustainable.

Our team is close, works hard and we believe that good is not good enough. Fun, engaging, empowering and different are our values and desired experience. You can expect a professional environment, an individual immersion plan, room for personal & professional development, as well as good terms of employment.

Job Description

If you want to work on developing your clients and yourself, an internship at Performance Solutions is perfect for you!  At Performance Solutions we are offering a number of different traineeship positions. 

This is a great opportunity for you to have a real life working experience and it is a great kick off  to the start of your career.   The positions that we have avilable are

  • Operations Support Trainee
  • Business Development Trainee
  • Project Management & Coordination Trainee
  • Human Resources Trainee

The internship/traineeship positions are described below please read carefully and send us your CV and motivational letter for the position that you are intereseted in.

Operations Support Trainee

 If you enjoy working on the development of your customers, as well as of yourself, an internship at Performance Solutions would be perfect for you! As Operations Support Office Trainee you are, amongst others, working on quality management and internal projects at PS. You will be working on the improvement of the performance, maintaining the quality of the organization according to ISO standards and the implementation of a (new) quality management/CRM system. You will also be involved with the quality management and project support strategy.

The role:

In this role you have two focus points. Besides working on quality management and internal projects you will also be involved in customer related projects (50% of your time). This will include the preparation, planning and follow-up of all the (training) programs of Performance Solutions in the Netherlands. You will support the trainers/facilitators and project managers. You will be working on the entire logistical process of the programs and are involved in e.g. making planning’s, booking flights and hotels, arranging training materials for the trainers/facilitators.

We are curious to know what talents you would like to develop and what you can bring to the table. We are looking for a hands-on people person who is able to think strategically.

Our mission is to spread delight! Experience is not a trend, but rather the condition for development, success and sustainability. We accompany organizations where people make the difference on their journey towards consistent and memorable experiences, the creation of raving fans and ambassadors, with more passion, energy & fun at work, enhancing the overall performance and ensuring that the change is sustainable.

As an Operation Support Office Trainee you are key in the Performance Solutions team and you can completely identify with our desired experience: Free to have Fun, Energized to Engage, Encouraged to Empower and Dedicated to make a Difference (FEED).

 

Business Development Trainee

your journey to a new performance Xperience...

If you want to work on developing your clients and yourself, an internship at Performance Solutions is perfect for you! As Business Development Trainee you will – together with the Business Development team - be responsible for the commercial effectiveness and Business Development Strategy of Performance Solutions within the Netherlands and Europe. We do a lot of (international) change programs around customer experience within the field of Hospitality.

The role:

We are looking for a smart and engaged Business Development Trainee to join and inspire our team. In this role you will work closely with the Head of Commerce and Business Development teams in the Netherlands (Hoofddorp) and Germany (Frankfurt). Working closely with these teams, you will support the development and implementation of a strategic plan around one of our performance solutions - all to create the ultimate customer experience. You will be working on and are involved in making (strategic) forecast, business pipeline, program proposals and internal projects.

Together with the Business Development team you will be responsible for building and professionalizing our business development process and sales strategy around the globe and, most importantly, ensure consistent pipelines in our field of business: Spreading Delight and building a network of Raving Fans! Furthermore, you get the change to develop yourself as an all-round customer experience professional, with the focus on Business Development.

Our mission is to spread delight! Experience is not a trend, but rather the condition for development, success and sustainability. We accompany organizations where people make the difference on their journey towards consistent and memorable experiences, the creation of raving fans and ambassadors, with more passion, energy & fun at work, enhancing the overall performance and ensuring that the change is sustainable.

As a Business Development Trainee you are key in the Performance Solutions team and can completely identify with our desired experience: Free to have Fun, Energized to Engage, Encouraged to Empower and Dedicated to make a Difference (FEED).

Project Management & Coordination Trainee

If you would like to work on developing your clients and yourself, an internship at Performance Solutions is perfect for you! As a Project Management & Coordination Trainee you are - along with other team members - responsible for the complete preparation, planning and follow-up of all the (training) programs of Performance Solutions in the Netherlands and Europe. We do a lot of (international) change programs around customer experience within the field of Hospitality.

The role:

We are looking for a smart and engaged Project Management & Coordination Trainee to inspire and join our team. In this role you will work closely with our trainers/facilitators, project managers and Account Support teams in the Netherlands (Hoofddorp) and Germany (Frankfurt). You will support the trainers/facilitators and project managers, but also our mystery shoppers around the globe. You will be working on the entire logistical process of the programs and are involved in e.g. making planning’s, booking flights and hotels, arranging training materials for the trainers/facilitators.

Together with the teams you will support the development and implementation of a strategic plan to enhance the quality of the support offered to the trainers - all to create the ultimate customer/client experience in alignment with our mission: Spreading Delight and building a network of Raving Fans. Furthermore, you will get the chance to develop yourself as an all-round customer experience professional, with the focus on Project Management & Coordination Trainee.

We are curious to know what talents you would like to develop and what you can bring to the table. We are looking for a hands-on people person who is able to think strategically.

Our mission is to spread delight! Experience is not a trend, but rather the condition for development, success and sustainability. We accompany organizations where people make the difference on their journey towards consistent and memorable experiences, the creation of raving fans and ambassadors, with more passion, energy & fun at work, enhancing the overall performance and ensuring that the change is sustainable.

As an Project Management & Coordination Trainee you are key in the Performance Solutions team and you can completely identify with our desired experience: Free to have Fun, Energized to Engage, Encouraged to Empower and Dedicated to make a Difference (FEED).

 

Human Resources Trainee


If you want to work on maximizing employee performance, then perhaps the role of HR Trainee is something for you! As an HR Trainee you will work, amongst other things, on HR related tasks at PS. With this, you will work on the improvement of the people and organizations nationally and internationally. These HR related tasks that you will be busy working on consists of: development of strategic HR management, recruitment, strategic personnel planning and internal training.

The role:

The Human Resources department falls under the Support Office division, which means you will come in contact with the entire team, both nationally and internationally in an interesting and informative way. You will be working on recruiting and critically assessing candidates who do not only fit into the job profile, but also in the company culture. In addition, you will contribute to the continuous improvement of the performance of the employees of Performance Solutions, but also innovative thinking of new strategies to keep employees motivated and enthusiastic. Are you eager to learn and are you able to show what you can in a responsible way, then this internship gives you plenty opportunities for growth!

As a Human Resources Trainee you are key in the Performance Solutions team and can completely identify with our desired experience: Free to have Fun, Energized to Engage, Encouraged to Empower and Dedicated to make a Difference (FEED).

Qualifications

The perfect Match

We are curious to know what talents you would like to develop and what you can bring to the table. We are looking for hands-on people person who is a Strategic thinker too, knowledge, experience and behaviour

  • HBO working and thinking level
  • Experience as hostess/host is an advantage
  • Experience with Microsoft Office package
  • You are representative and welcoming
  • You are hospitable and spontaneous
  • You are stress resistant and flexible
  • You have a hands-on mentality
  • You work efficiently and effectively
  • You work independently but also are a team player
  • You work accurately and like order and cleanliness
  • It is desirable that you are in possession of a drivers license

Additional Information

IS THIS YOU?

Did all this make your heart jump a little higher and are you dreaming of how this new challenge would look like?

We are really looking forward to a first interview if you are a match. Use the following link to apply - include only your CV, your salary expectations and indicate to us in a few sentences why you are the perfect candidate.