User Researcher

  • QC-138, Montréal, QC, Canada
  • Employees can work remotely
  • Full-time
  • Department: Operations
  • Location: CA, Montreal (Remote/Hybrid)
  • Project: Back Office

Company Description

People Can Fly is one of the leading independent AAA games development studios with an international team of hundreds of talented individuals working from offices located in Poland, UK, US, and Canada, and from all over the world thanks to our remote work programs.

Founded in 2002, we made our mark on the shooter genre with titles such as Painkiller, Bulletstorm, Gears of War: Judgment, and Outriders. We are one of the most experienced Unreal Engine studios in the industry and we are expanding it with in-house solutions called PCF Framework.

Our creative teams are currently working on several exciting AAA projects with the top publishers in the industry: Project Gemini with Square Enix and Project Dagger with Take-Two (2K), in addition to a new IP to be self-published and two other games in a concept phase. One of our IPs is also being adapted for VR technology.

With over 20 years of experience, PCF sets out to explore new horizons. We aim to combine our expertise with creativity of the best and most forward-thinking talents in the industry to work together on the new generation of action games for the global gaming community.

If you decide to accompany us on this journey, you’ll have a chance to perfect your craft and expand your knowledge, working alongside leaders in the industry on bringing a brand-new unique experience to the players worldwide.

Job Description

  • Plan and conduct qualitative and quantitative user research for a variety of projects
  • Work closely with the teams to help define their research needs and decide what would be the best approach to successfully completing the research; be it through playtesting, usability testing, surveys or interviews
  • Own the research process from screening participants to defining test plans, analyzing the data, and writing reports, whilst ensuring the teams are continually informed throughout the process
  • Explore new methodologies as and when required and bring them to the team
  • Continually explore new tools and improvements to ensure the player is the primary focus of our titles

Qualifications

  • 3+ years running your own games research studies using both qualitative and quantitative methods 
  • Strong understanding of research principles and be completely comfortable at running playtests, interviews, one-on-one research and survey design
  • Experienced in analyzing data and summarizing the findings into a detailed report in a timely fashion and able to easily communicate findings to the teams
  • Able to work autonomously on a variety of projects
  • Effective at communicating in English and able to put forward your ideas in a clear and concise manner
  • Deep passion for gaming - especially shooters
  • Comfortable with Google Suite
  • Familiar with game design theory
  • Degree (preferably advanced degree) in HCI, psychology or other game-related focus or relevant industry experience
     

Additional Information

What we offer:

U.S.

  • 100% group health insurance benefit premiums paid by PCF (Medical, Dental, Vision, Group Life, and Supplemental Live) and start on day 1 of employment.
  • 401K with 100% match, up to 3% of employee salary, and vested immediately.
  • Paid week off during Winter Holidays.
  • 20 paid vacation days and 5 paid sick days.
  • Free virtual health and mental wellbeing sessions included in the plan for members and their dependents.
  • A competitive salary and performance-based annual bonuses.
  • Personal development opportunities and ability to work in a global environment.
  • Work in a creative team with people full of passion for what they do.
  • Long term disability, short term disability, travel insurance, as well as other benefits provided. 

Canada

  • Benefit package 100% paid by PCF. Insurance company reimburses 100% of claims (Up to $500 per service a year, as well as individual family coverage).
  • Full Dental coverage, including major dental and orthodontics.
  • 4% RRSP matching before tax deductions, 100% vested on day 1.
  • Paid week off during Winter Holidays.
  • 20 paid vacation days and 5 paid sick days.
  • Free virtual health and mental wellbeing sessions included in the plan for members and their dependents.
  • A competitive salary and performance-based annual bonuses.
  • Personal development opportunities and ability to work in a global environment.
  • Work in a creative team with people full of passion for what they do.
  • Long term disability, short term disability, travel insurance, as well as other benefits provided.
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