We Cook iT is an international software house that delivers software development to its corporate customers by providing highly skilled, communicative IT professionals to build their customized products through outsourcing, nearshoring and turn-key projects’ solutions.

How do we differentiate ourselves? By investing in the professional growth and personal care of our software developers. We provide them with a premium service so that they can do the same for our customers.

Our talented team holds software engineers and sales experts, spread across offices in Europe and South America, and we represent a go-getting and driven company who aims to be an inspiring software house, knowing our future relies on IT.

We Cook iT stand for growth, support, dynamic, companionship and communication. Our head office is located in Portugal in the heart of Lisbon (Avenida da Liberdade) and we work mainly for the European market.

We are looking for Senior Business Analyst to work on-site in Brussels for one of the units of European Union.

• Analyse how the HR processes, definitions, principles, practices are implemented by
the different EU organisation with a view of supporting the use of the HR IT platform
and related systems in a harmonised and consistent way and document the residual
differences;
• Identify viable business solutions, translate them into technical specifications and
assist with their technical implementation;
• Use appropriate tools to track differences in implementation and configuration during
the interinstitutional adoption of the HR IT platform including SYSPER (the legacy
HR solution);
• Define use cases and test configurations and proposed solutions on different technical
environments;
• Support the change management process and analyse change requests, which can
result in proposing new solutions or workarounds to meet the business requirements;
• Develop and deliver business oriented documentation, training and coaching sessions
for a successful adoption and use of the HR IT platform;
• Analyse business processes and propose options implementation and for automation/
simplification in line with the capabilities and standards offered by the digital
solutions;
• Provide second level support for business and functional inquiries from the
interinstitutional partners;
• Initiate and contribute to projects and continuous improvement initiatives;

The successful candidate must have a strong IT background and experience as business
analyst with at least three years of professional experience in a position with similar duties
and domain would be an advantage

Required:
• Technical knowledge, skills, and experience in interacting with users of IT systems
and IT developers;
• Knowledge and/or keen interest in Commission’s human resources rules, processes
and tools;
• Capacity to understand interdependencies between technology, operations and
business needs;
• Advanced drafting skills, including technical drafting and presentation skills;
• Strong analytical capacity and solution oriented thinking;
• A high sense of responsibility and strong service orientation;
• Very good communication skills, with ability to analyse and structure complex
information;
• High degree of planning and organisational skills, able to prioritise and manage
multiple files and deliverables;
• Good interpersonal skills, working well both independently and in a team-oriented,
collaborative environment;
• Very good command of spoken and written English equivalent to minimum level C1
and knowledge of French would be an advantage.

Desirable:
• PM2 and Agile (Scrum);
• Project/ service management related tools (JIRA, Confluence);
• Service management frameworks / ITIL.

If you are looking for a fast-paced multinational company and have a desire to be part of the exciting state-of-the-art projects across Europe, send us your application in English.

We’re looking forward to hearing from you!