• Waterhouse Pl, Century City, Cape Town, 7441, South Africa
  • Full-time

Company Description

Peermont prides itself on offering our guests exceptional customer service and value for money.  We always strive to employ and develop individuals that share our values of Respect and Humility, Integrity, Collaboration and Accountability.

As part of this we endeavour to provide opportunities to our employees to develop their careers within the Peermont Group and are therefore proud to offer another career development opportunity for the position mentioned above.


Job Description

·         Utilise various detection techniques to identify high-risk accounts, detect unusual      activity, investigate and subsequently close suspicious accounts in order to mitigate risk   and protect revenue losses to the business;

·         Review and monitor member account registration, deposit and withdrawal     transactions;

·         Monitor sites for suspicious activity and fraudulent transactions and signs of abuse or other prohibited acts;

·         Perform initial investigations and take immediate corrective action to mitigate losses to the business;

·         Scrutinise all financial transactions in accordance with any relevant or related legislation;

·         Prepare dashboards and reports to monitor activity;

·         Design and implement policies and procedures to ensure that the risk of both internal and external fraud is reduced;

·         Ensure ongoing data updates and data integrity and protection;

·         Ensure compliance with all Gaming Board regulatory requirements;

·         Prepare and submit reports to the relevant Gaming Board as and when required;

·         Manage the operations compliance review meetings;

·         Plan, implement and monitor operations local compliance plans;

·         Ensure that the findings of all internal and external compliance audit reports are addressed;

·         Build and maintain sound relationships with regulators and industry stakeholders;

·         Keep abreast of regulatory development and share these with the Management team;

·         Manage and maintain gaming licenses and ensure compliance with licence conditions and requirements;

·         Update, implement and monitor the enforcement of compliant customer terms and conditions and provide advice in relation to customer complaints and disputes;

·         Update, implement and monitor the enforcement of compliant affiliate terms and   conditions and provide advice in relation affiliate complaints and disputes;

·         Monitor pre-match and live odds of the offered content;

·         Observe odds market movements and react accordingly;

·         Compare offs against market competitors;

·         Price events in a timely manner;

·         Manage and monitor risk of worldwide sporting events;

·         Continually monitor live trends, game situations with a view to ensuring the quality   and accuracy of the generated data;

·         Make informed decisions pertaining to the trading of the live game data;

·         Ensure customers receive a quality service and clear communication lines;

·         Ensure that markets are resulted correctly and in a timely manner;

·         Assist the On-Line Sports Betting team with sports betting knowledge and answer  operator queries;

·         Analyse customer betting behaviour and betting patters;

·         Investigate and analyse market trends to obtain insight that assist in the prediction  of customer betting patterns;


·         Related Bachelors’ Degree or equivalent qualification;

·         5 years’ related experience;

·         Outstanding knowledge of Gaming regulations, FICA and other legislation applicable to           on-line gaming operations;

·         Highly analytical with a strong attention to detail;

·         Ability to display a high degree of confidentiality and discretion;

·         Understanding of international on-line payment methods;

·         Excellent knowledge of sports betting and sport in general;

·         Ability to work under pressure and make quick and informed decisions.

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