RECEPTIONIST
- Full-time
Company Description
Umfolozi Hotel Casino and Resort is one of 12 properties that are operated by Peermont Global (PTY) Ltd which is an award-winning hospitality and entertainment company. Renowned for its multi-faceted hospitality and gaming facilities, Peermont Hotels, Casinos and Resort offer fine dining, relaxing hotel stays, exciting casino action, live entertainment, soothing spa treatments, efficient conferencing and sporting activities – all delivered with impeccable service by our multi-talented employees.
Job Description
· To check guests in on arrival.
· To check guests out on departure.
· To manage Guests’ room accounts.
· To follow daily standard procedures.
· To take, direct & telephonic enquiries and respond accordingly.
Qualifications
· Grade 12 or equivalent
· Good interpersonal skills will be essential
· Knowledge of Opera would be an advantage
· Computer literacy is essential
· Must be able to communicate in English fluently (speak, read and write)
· Previous experience in a similar position would be an added advantage
Additional Information
To provide efficient service to all guests in the Hotel to the required Standards, ensuring Guest Satisfaction and Profit Maximization