PayNearMe develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse and manage payments. Our modern and reliable platform lowers the total cost of payments by increasing acceptance rates, driving self-service and simplifying exceptions. We future-proof our clients’ payments roadmap by including all payment types and channels through a single contract and integration. With PayNearMe, businesses can focus on acquiring new customers while we make accepting payments a modern and seamless experience.

PayNearMe has over 240 employees and is processing over $40B in payments annually. We are a fully-funded private company headquartered in Silicon Valley with our employees distributed across the U.S. 

This is an opportunity to join a high-growth, private, venture-backed company during its critical growth phase. Come help us solve our clients’ biggest payment problems.

As a Senior Product Analyst at PayNearMe, you’ll shape, not just support, product decisions. You’ll define success metrics, analyze complex user behaviors, and uncover growth levers that directly influence our roadmap.

Beyond hands-on analytics, you’ll raise the data fluency bar across product teams. From building scalable KPI frameworks to leading experimentation and instrumentation practices, you’ll bring clarity to ambiguity and scale impact across product development.

What You’ll Do

Metrics & Measurement

• Own and evolve product KPI frameworks, including success metrics, input levers, and performance monitoring.
• Scale event tracking and instrumentation practices with product and engineering.
• Build dashboards and reporting that drive decisions across Product, Design, Ops, and GTM teams.
• Design and implement experimentation programs (test design, success criteria, post-test analysis).

Insights & Storytelling

• Identify opportunity areas for product analytics and prioritize based on business impact.
• Communicate insights through compelling data stories tailored for technical and non-technical audiences, including executives.

Innovation & Leadership

• Partner with product and engineering on emerging technologies to augment analytics workflows, including GenAI, agentic systems, and autonomous agents.
• Lead cross-functional initiatives such as voice-of-customer, user segmentation, retention diagnostics, and funnel optimization.
• Serve as a thought partner to product leaders, PMs, and development teams on analytics strategies.

Core Analytics Expertise

• 6-9 years in product analytics, data science, or business intelligence (B2B SaaS or fintech preferred).
• Mastery of SQL and fluency with modern BI and data tools (Looker, Tableau, PowerBI, dbt, etc.).
• Deep knowledge of product metrics such as funnels, retention, cohorts, segmentation, and feature engagement.
• Ability to structure ambiguous problems and influence product strategy through insights.
• Familiarity with event tracking schemas and tools (Amplitude, Segment, Google Analytics).
• Exposure to or collaboration with analytics engineering teams; understanding of dbt or event schema design is a plus.
• Hands-on experience with AI and ML techniques including predictive modeling, NLP, and agentic systems.
• Proven track record shaping experimentation programs and guiding test design and measurement.

Communication & Leadership

• Confident storyteller who translates analysis into clear, actionable decisions.
• Skilled at influencing cross-functional teams and aligning stakeholders at every level.

Nice to Have

• Experience in payments, lending, or regulated industries.
• Comfort with Python or R for advanced statistical analysis.

Why Join Us?:

• Competitive salary and benefits with growth-company options grant
• Fast- paced and professional work culture
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet bill
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (our team members typically take off ~3-4 weeks per year)
• Volunteer Time Off
• 13 scheduled holidays

Salary Range: $165,000 - $185,000

PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders.

We’re in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible.

PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply.

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CALIFORNIA CONSUMER PRIVACY ACT: APPLICANT NOTICE

Effective Date: January 1, 2020

Last Reviewed on: December 23, 2019

PayNearMe, Inc. (the “Company”) is providing you with this Notice (“Notice”) to inform you about:

1. the categories of Personal Information that the Company collects and maintains about applicants; and
2. the purposes for which the Company uses that Personal Information.

For purposes of this Notice, “Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly with, a natural person that the Company may collect in connection with screening applicants for job openings at the Company.

1. Identifiers and Professional or Employment-Related Information. The Company collects identifiers and professional or employment-related information, which may include some or all the following: real name, nickname or alias, postal address, telephone number, e-mail address, membership in professional organizations, professional certifications, language skills, and current and past employment history. The Company collects this Personal Information to evaluate previous job performance and consider applicants for positions, to develop a talent pool and plan for succession, to conduct applicant surveys, to maintain an internal applicant directory and for purposes of identification, to promote the Company as a place to work, and for workforce reporting and data analytics/trend analysis.
2. Personal Information Categories from Cal. Civ. Code § 1798.80(e). The Company may collect categories of Personal Information listed in Cal. Civ. Code §1798.80(e), other than those already listed above, (a) to the extent necessary to comply with the Company’s legal obligations, such as to accommodate disabilities; (b) to conduct a direct threat analysis in accordance with the Americans with Disabilities Act and state law; (c) for occupational health and safety compliance and record-keeping; and (d) to respond to an applicant’s medical emergency.
3. Characteristics of Protected Classifications Under California or Federal Law. The Company may collect information about race, age, national origin, disability, sex, and veteran status as necessary to comply with legal obligations, including the reporting requirements of the federal Equal Employment Opportunity Act, the federal Office of Contracting Compliance Programs (applicable to government contractors), and California’s Fair Employment and Housing Act. The Company collects this Personal Information for purposes including: to comply with Federal and California law related to accommodation. The Company also collects this category of Personal Information on a purely voluntary basis, except where required by law, and uses the information only in compliance with applicable laws and regulations.
4. Education Information. The Company collects education information such as resumes and graduation records. The Company collects this Personal Information to determine suitability for roles, to determine eligibility for training courses, and to assist with professional licensing.
5. Profile Data. The Company may collect profile data, including the following: psychological assessments, behavior analyses, or other profiling of its applicants. The Company collects this Personal Information to determine aptitude for certain positions and job assignments as well.
6. Background Screening Information. In the event that an applicant is given a formal job offer, the Company collects background screening information prior to hiring, including results of the following types of background screening: criminal history; sex offender registration; motor vehicle records; credit history; employment history; drug testing; and educational history. The Company collects this Personal Information to screen for risks to the Company and its clients, and continued suitability for their jobs and to evaluate applicants for promotions.

Assistance for Disabled Applicants

Alternative formats of this Notice are available to individuals with a disability. Please let us know if you need assistance.

All your information will be kept confidential according to EEO guidelines.