Agency Services Rep I
- Contract
Company Description
Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn.
Job Description
Kelly Services® has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are proud to offer a contract opportunity to work as an Agency Services Rep I position in a Fortune 500® corporation located in Cincinnati, Ohio!
By working with Kelly in this role, you would be eligible for:
- A competitive hourly pay rate with weekly checks
- Online continuing education via the Kelly Learning Center
- Several employee discounts
- And more!
Pay Rate: $17.00 per hour
Schedule: Must be available to work 40-hour work week between 8a – 9p Monday through Friday (some weekends)
Pay Rate: $17.00 per hour
SUMMARY:
· Responsible for providing advanced customer service support to brokers selling products via telephone or written communication.
MAJOR JOB DUTIES AND RESPONSIBILITIES:
· Assists agents and brokers via telephone or written communication.
· Responds to inquiries involving commissions, legislation, product information and policies and procedures for Individual, Small Group, Dental and Life.
· Will be expected to average a certain number of phone calls per representative per week, average pieces of correspondence to be processed per day.
· Coordinates mailings and fulfillment requests.
· Assists in broker road shows.
· Provides reports to brokers.
· Works on special projects.
· Performs other duties as assigned.
EDUCATION/EXPERIENCE:
· High school diploma and one year of related customer service experience or an equivalent combination of education and experience required.
· Previous health insurance industry experience preferred.
SKILLS:
· Advanced oral, written and interpersonal communication skills required.
· Advanced organizational, problem-solving and PC skills required.
· Advanced benefits, claims processing or membership knowledge preferred.
Additional Information
$17.00 per Hour