Technical Claims Specialist
- Full-time
- Alternate Location *: Not Applicable
Company Description
PartnerRe is a leading, privately owned, multi-line global reinsurer with a reputation of financial stability and strength, and a commitment to rebuilding businesses and communities after risk events around the world.
Our mission is to continue to be a financially stable and predictable business partner, supporting our clients with solutions tailored to their needs, delivering superior returns to our owner, providing rewarding opportunities for our people and making a positive contribution to society. To achieve this, we live by our values of Integrity, Performance, Collaboration, Straightforward Communication and Respect and Care.
Core to The PartnerRe Experience is our global nature. No matter where you sit in the company, you are part of something bigger. Our teams represent our truly international mindset, forging connections across office locations and all levels of the organization and building a network of mutual success. The result is a day-to-day experience that will allow you to:
Grow in a supportive environment
Connect with a community of experts
View Home - PartnerRe Experience e-book to find out more about what it’s like to work at PartnerRe.
We are always looking for bright, proactive individuals to join our team!
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PartnerRe is an equal opportunities employer.
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At PartnerRe, we are committed to supporting the professional growth and well-being of our employees. In addition to a competitive salary, paid time off and eligibility for an annual incentive, we offer a comprehensive benefits package designed to support your physical and mental health, learning and development goals, and lifestyle needs. These include:
Competitive Benefits
Our benefits package includes comprehensive health, dental, and vision insurance for our employees and their dependents. We also offer wellness programs to promote a balanced and healthy lifestyle.
Financial Security
Plan for your future with our competitive retirement savings plans, including a 401(k) retirement plan. Additionally, we provide life insurance and disability coverage to protect you and your loved ones.
Professional Development
We are committed to supporting your growth and development. Take advantage of our educational assistance programs for Accounting and Actuarial professionals and our comprehensive L&D offerings to expand your skills and achieve your professional goals.
Additional Perks
Enjoy a range of additional perks such as on-site amenities, social events, Employee Resource Groups, a robust Referral Program and more.
Compensation:
Salary Range: $78,000 to $117,000
Bonus: 10% Target
Job Description
About this job:
This person will be working with the Claims team in the Minneapolis Office and will be responsible for assisting in the development and facilitation of on-the-job training within the Claims team as well as conducting quality audits to include quality coaching of staff. Additional responsibilities include supporting the Manager of Claims as a subject matter expert and assisting in the complete and accurate adjudication of claims when needed. This position does not have direct reports.
Core duties and responsibilities:
- Create and maintain standardized best practices in all organizational areas, including but not limited to, workflow assessment, procedures, training manual development and maintenance, as well as excellence in documentation and compliance
- Continuous evaluation of claims processes and operations for areas of improvement via learning, training and individual associate development
- Completion of random audits of claims activities, internal as well as external client-based, to include reporting of overall findings, analysis of finding trends and recommendations for improvement
- On-the-job training of new claims team members as well as ongoing mentoring for any development needs
- Assist leadership in management of daily inventory, operational and edit reports; provide recommendations for improvement and / or enhancement
- Build and maintain proactive and positive working relationships with clients and brokers
- Active participation in client implementation activities and cross-functional initiatives
- Engagement in projects and process improvement initiatives to include facilitation of claims work groups, as requested by leadership
Qualifications
About you:
You will be someone who accurately efficiently meets or exceeds corporate and industry standards. You will have 7-10 yrs experience in Health Insurance/Reinsurance with exp. preferably within Medical Excess and/or Employer Stop Loss claim processing. You will have demonstrated experience in on the job training and mentoring of staff; familiarity of adult-learning preferred. You will have demonstrated ability to remain objective and knowledge of operational auditing fundamentals. Knowledge of a variety of health insurance products.
You will have a strong organizational skills: accurate and detail-orientated with the ability to manage multiple priorities and meet established deadlines. You will have proven experience of working in a multi-function business unit with the ability to maintain confidentiality. You need to have excellent oral and written communication skills with strong customer service and direct client experience.
Additional Information
#LI-Hybrid
PartnerRe provides a working environment in which diversity is valued, where all employees feel welcome, respected, and empowered to perform at their best. We invite you to learn more about D&I at PartnerRe.
Thank you,
PartnerRe Hiring Team