The Global Account Director is responsible for improving market share for an assigned account by delivering revenue growth that outpaces the competition. The Global Account Director understands the account’s operational, technical, and procurement organizations, and develops the ability to influence their strategies and requirements to meet customer and Parker Wellbore objectives. This person positions Parker as the technical partner of choice for key tenders, demonstrating the benefits of an integrated approach where appropriate.

Essential functions

• Develop the customer Global Account Plan, respecting the Customer Relationship process and the Product Line strategies, and driving an integrated approach where possible.
• Develop relationships with executive account stakeholders globally (including subsidiary sales accounts) and maintain accurate account hierarchy records.
• Take opportunities to align customer and Parker objectives through strategic partnerships and initiatives.
• Communicate customer drivers to GeoMarket and account/sales teams.
• Identify and capture sales leads and coach the Sales organization through the sales process.
• Maintain the global master service agreement terms and conditions between account and Parker. If one has not been created, work to establish the MSA.
• Maintain awareness of account contract performance globally.
• Facilitate global account performance reviews and help resolve GeoMarket service issues as required.
• Manage and communicate customer-related issues to Parker management.
• Participate as needed in negotiation strategy development.
• Provide support for receivables management as needed.

• Bachelor of Science Degree in Business or Engineering required.  MBA preferred.
• Minimum 15 + years’ experience in business/contract  development/management in Oilfield industry.
• Previous tenure with IOC (Chevron, BP, Shell) or ISC (Baker Hughes, Schlumberger, Halliburton) preferred.
• International experience is preferred.
• 30% Domestic or global travel.
• Customer Relationship Management.
• Contract Management.
• Opportunity Management.
• Revenue & Activity Forecasting.
• Must be able to communicate with all nationalities in order to develop relationships of trust and understanding.
• Superior written and verbal skills are required.
• The ability to read, write, speak, and understand English.
• Excellent analytical skills.
• Excellent negotiation skills.
• Excellent customer relation skills.
• Must be skilled in MS Word, Outlook, Excel, and PowerPoint.
• Knowledge of Access and SharePoint is preferred. Adaptability to other software is a requirement including Salesforce.
• Must be able to multi-task while prioritizing to ensure delivery of completed work on schedule.
• Must possess strong interpersonal skills and embrace a team environment.

Position competencies

• Change Management Steadily builds toward an organizational culture that embraces change and honors creative thinking and innovation; effectively leads organizational transformation and engenders nimbleness and market responsiveness to identify opportunities; provides the resources, process, support and guidance to execute and realize the change agenda; helps break down barriers for change, culturally and operationally.
• Influence & Judgment Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments; accepts responsibility of the results; makes an impact; convinces and persuades others; promotes plans and ideas successfully; clearly communicates transition goals and strategies; demonstrates emotional intelligence through self-awareness, self-regulation , empathy and social skills.
• Business Development Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability; develops and maintains strategic relationships.
• Innovation Produces creative and imaginative ideas and executable solutions; promotes change and novelty; presents tactical and actionable ideas based on organizational resources and capabilities.

Physical demands and work environment

• Oversee and manage the overall quality of projects and/or employee performance.
• Ability to gather, analyze, and interpret data.
• Ability to perform under stress, under pressure, and/or in emergency situations.
• Wear personal protective equipment, including but not limited to hard hat, steel-toed safety shoes, hearing protection, respirators, safety glasses, goggles and full body harness.
• Carry up to 10 lbs.
• Ability to multitask, work in a fast-paced environment, meet deadlines, reason logically, and make sound decisions.
• Ability to comprehend, remember, and follow verbal and written directions and comply with Company policies, procedures and standard.
• Sit/stand while performing primarily sedentary work
• Use repetitive wrist, hand or finger movements at a computer.
• Ability to work as a team, communicate and interact with others in a professional manner, and consider alternative and diverse perspectives.

All your information will be kept confidential according to EEO guidelines.

Parker Wellbore provides equal opportunity for all people and will not discriminate on the basis of race, color, religion, sex, gender, sexual orientation, pregnancy, age, marital status, national origin, citizenship status, disability, genetic information, military service, veteran’s status or any other characteristic protected by applicable law.

If an applicant has a disability, the applicant may request accommodations when needed to enable that person to perform their essential job functions or to allow that person to participate in employment.