Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.

Role: Network Analyst

Onsite required in Phoenix, AZ 

No relocation budget

Duration: 5 Months (Anticipated Start date 7/1/2015

Shift 3rd Shift - 11:00 pm to 7:15 am CST 

Must Haves: 3rd shift. Strong IP Networking Break/Fix support; WAN, T1, VOIP, CUCM, ISR, ICM, CVP 

This position is for a Converged Network Support Analyst who will be supporting Data, Voice and Contact Center Networks. 

- Experience supporting VOIP network in a Cisco centric network 

- Knowledge and experience with CUCM 

- Experience with ISR Gateways 

- Experience with ICM or CVP 

- Experience supporting Cisco Contact Center Infrastructures 

- Knowledge of Call routing in a Contact Center Environment

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