What do IT and coffee have in common? Our PaperCutters need both to survive. Is your happy place helping others keep their tech humming? If so, we need you!

As our IT Systems Specialist within our internal IT team, you'll help ensure the smooth functioning of our day-to-day IT operations. You'll keep our engineers coding, our support team supporting and our finance team crunching numbers.

Reporting to our IT Manager, this is a full-time hybrid role, based in our Melbourne office 4 days per week and 1 day from home.

Some of the things you'll do...

• You'll provide IT support to PaperCutters across our different regions, in person and remotely.
• Support the rollout of new technologies and enhance existing systems, ensuring a focus on both user experience and security.
• Ensure we are adhering to our ISO27001 compliance requirements by following internal processes.
• Manage relationships with external suppliers to ensure end-user hardware purchases are cost-effective and suitable for PaperCutters needs.

A little about you...

• You have detailed knowledge of general IT, such as systems administration and databases.
• You have experience working across multiple operating systems, such as Windows Desktop and Server, macOS and a variety of Linux distributions.
• You love engaging with people and using your technical skills to empower team members to do what they do best.
• You have experience with both on-premise and cloud-based environments.

What else you can expect from us

• We're led by our values in everything we do - Caring, Honest, Intelligent and Nimble (CHIN).
• Our Camberwell office has free parking and unlimited coffee from our in-house espresso machine.
• PaperCutters are eligible for an annual bonus where we Share the Success of our collective achievements.
• You receive generous leave options, including up to 18 weeks of parental leave.
• Empowered development options with a spend-as-you-like annual training budget.
• Our Diversity, Equity, Inclusion and Belonging programmes are highly visible day-to-day.

More about PaperCut

We like to say we're the most exciting company in the most boring part of IT. We're an award-winning market leader in Print Management solutions.

Proudly B-Corp Certified, PaperCut helps hundreds of millions of people around the globe to minimise waste while having a secure and easy printing experience. Simply put, our code saves trees and in our 25 years, we have saved 360,000 trees and counting. Now through our Forest Positive programme, PaperCut Grows, we help customers turn their printed pages into newly planted trees.

Now is an exciting time to join PaperCut as we accelerate the transition of our product suite to cloud and beyond.

Our commitment to you
Our hiring process lets you show off the very best version of yourself while learning all about us at the same time. Our pinky promise is a candidate experience that's enjoyable, thorough, and fair. That's our way of inspiring the world's brightest minds to become PaperCutters.

As an equal-opportunity employer that values diversity and inclusion, we proudly encourage people from all walks of life to apply (even tea drinkers). We welcome you to highlight any alternative working arrangements you might need during your application.

PaperCut is a proud 2024 Circle Back Initiative Employer – we commit to responding to every applicant.