Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

The Prisma Cloud team delivers the industry’s most advanced Cloud SecOps platforms. This is an opportunity to develop your DevOps skills at scale, learn new technologies and operational processes, and advance your career in a large scale enterprise SaaS production environment. As a member of the Prisma Cloud DevOps team, your role will involve operating and maintaining large-scale AWS and GCP Production environments including databases, Infrastructure as Code and observability systems. To meet the opportunities that such a role provides, you will have knowledge of scaling and maintaining SQL and NoSQL databases, Kafka, Terraform, and supporting all aspects of Kubernetes as well as observability and monitoring tools and practices.

Your Impact

As a Principal SRE with the Prisma Cloud DevOps team, you will:

• Gain Cloud Experience - Utilize your prior experience in maintaining cloud platforms to optimize our infrastructure

• Manage Incidents - Participate in incident management, following established processes to ensure prompt resolution of system issues, minimizing impact on services

• Implement CI/CD - Develop and maintain application deployment configuration, using tools such as Terraform and Helm

• Continuously Improve - Stay up-to-date with cutting-edge technologies, evaluate their potential impact on our operations, and implement them when appropriate

• Participate in On-Call - Participate in an on-call rotation with our DevOps teams to provide follow-the-sun operational coverage in the production of our SaaS product

• Collaborate - Work with our Engineering teams to influence the operability of the product and ensure the reliability and availability of our services

Your Experience 

• DevOps/SRE Experience - 8+ years of experience as a DevOps/SRE engineer with a passion for technology and a strong motivation for high reliability at the service level

• Data Platform Experience - Design, deployment and maintenance of SQL DBs (e.g. PostgreSQL, MySQL) and NoSQL databases (e.g. Redis, Cassandra, Hadoop).  Experience with Kafka is preferred.

• Linux experience - A strong understanding of Linux internals allowing for quick troubleshooting

• Incident and Alerts Management - Clear understanding of incident and alerts management in Site Reliability Engineering

• Troubleshooting - Ability to effectively troubleshoot and address emerging and complex problems

• Cloud Proficiency - Proficiency in Google Cloud Platform, Amazon Web Services or similar public cloud platform

• Kubernetes and Docker - Experience with Docker and Kubernetes for container orchestration

• Scripting and Automation - Proficiency in Python programming and Linux Shell commands 

• Terraform - Experience with Terraform for infrastructure as code

• Security - Familiarity with security concepts and best practices

• Observability - Experience with observability and incident response tools 

• Communication Skills - Effective communication and interpersonal skills, with the ability to work with and coordinate between multiple teams

The Team

Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. We are constantly innovating – challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before. We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $173,000 - $230,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

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Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.