Marketing Business Operations, Program Manager

  • Full-time
  • Department: Marketing
  • Job Country: United States of America

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

The Marketing team is looking for a business operations wizard and a passionate go-getter. In this role, you will oversee critical internal processes, programs and planning activities for our Marketing team along with other strategic initiatives.

This role requires working regularly with tools, templates, and systems that support our planning, budgeting and business operations processes. This role is pivotal to the success of the organization, is collaborative in nature, and will continue to flex and grow as the organization matures. 

If you thrive in a fast-paced, high-growth environment with minimal supervision, have a proven track record as a strategic doer and organizer; you’re someone who can simplify complexity and automate tasks and can collaborate cross-functionally on tight deadlines and with limited resources, this role is for you! 

The ideal candidate is analytical, a problem solver, an effective communicator, and is passionate about driving improvements.

Your Impact

  • Drive business rhythm rigor
    • Provide planning support - quarterly business reviews, planning sessions, launch governance and other key marketing initiatives
    • Run logistics for critical, recurrent marketing leadership meetings & reports - agenda definition, participants list confirmation, time/date schedule updates, presentation setup, meeting notes and action items, weekly reports, among other activities
  • Promote efficiency and remove friction through process optimization and automation
    • Drive efficiencies initiatives such as our supplier optimization program
    • Lead with operational excellence and process improvement - demonstrate your experience to help build a best in class business operations framework
    • Identify and structure systems to solve marketing program issues by working with stakeholders across the organization, managing communications, overseeing milestones and timelines, and leading cross-functional groups to synthesize feedback and deliver on objectives
    • Become a trusted subject matter expert on how internal systems work - Lead, prioritize and respond to requests from the marketing team
    • Architect, accelerate progress, and complete projects aligned to key marketing initiatives, including defining project scope and schedule, managing risks and issues, and holding teams accountable for their commitments
  • Ensure compliance across the marketing organization
    • Oversee a variety of license and access requests across marketing
    • Promote launch visibility & govern process
    • Manage company merchandise store
    • Amplify company and marketing policies and requirements and hold teams accountable 
    • Partner with Finance, the People team and other key stakeholders to run recurrent internal programs like our marketing contingent workforce, our onboarding program, internship program and marketing recognition programs

Qualifications

Your Experience 

  • Bachelor’s degree in business, comms or technical field or equivalent military experience required
  • 5+ years in marketing and/or business operations where you enjoy finding ways to improve the business and how we operate as a team
  • Experience in both agile and traditional project management principles and practices - Prior experience with SCRUM/Agile methodologies preferred
  • Strong analytical, planning and organizational skills with an ability to manage competing demands - Comfortable with ambiguity
  • Creative approach to problem solving with the ability to focus on details while maintaining the “big picture” view
  • Proven track record in automation 
  • A self-starter who is confident leading multiple projects at the same time that require both strategic end-to-end thinking as well as high-speed tactical execution 
  • Deadline-driven, organized, and able to adapt to the rapid business and organizational demands that result from a high-growth environment
  • Comfort and experience with executive interaction 
  • Strong EQ - effective interpersonal skills to build working relationships and accomplish work goals - Strong ability to help people feel valued, appreciated and included in discussions
  • Excellent listening skills
  • Experience with digital communication tools & project management tools preferred (e.g. intranet platforms, Google Workspace, Asana)

Additional Information

The Team

Our Marketing team has an opportunity like no other industry: high impact work and the chance to change the future of digital security, globally. Your hands will be in industry-leading content created in the face of rapidly growing threats: cyberattacks. Being in marketing at Palo Alto Networks means that you will be in the midst of the changes impacting our industry, and helping our internal teams, customers, and partners address the ever-changing threats we all face on a day-to-day basis.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $100000 - $163000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

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