Channel Systems Engineer

  • Plano, TX, USA
  • Employees can work remotely
  • Full-time
  • Department: Systems Engineering

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life. 

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. 

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.  And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Your Career

As a Palo Alto Networks National Channel Systems Engineer, you will be responsible for presenting the Palo Alto Networks Portfolio to Palo Alto Networks’ most strategic and impactful channel partners.

As a National Channel Systems Engineer, you will be tasked with delivering training, best practices and demonstrations of the Palo Alto Networks Platform in person and remotely. You will be accountable for gathering the partner’s technical requirements for new features and knowledge. As an extended member of the Sales and Channels team, the Channel SE will align with the PANW field engineering teams and Channel Business Managers in the region to create, update and deliver the partner technical enablement strategy. The impact of this person will be tracked and used as one key variable in how they get compensated.

Your Impact

  • Build relationships with key national partners and PANW SE’s within the assigned partner base

  • Focus on enablement & relationships for limited # of partners & new recruits

  • Management and creation of technical enablement plan for channel partners

  • Owns, monitors, reports on, and drives technical enablement activities for assigned partner base

  • Works with in-geo SEs and Value Added Distributor how to engage, enable, and align for their partner base

  • Be a PANW technical expert: know networking, security, competition and channels business dynamics

  • Can walk the talk: lead lab, demo, best practices session & workshops

  • Provide on the job training for partner SE’s by allowing partner SE’s to shadow presentations and evaluation installations

  • Coordinate partner training activities with wide range of PANW field & corporate resources


Your Experience

  • BSCS or equivalent with 3+ years of experience as a pre-sales engineer, solutions architect, or systems integrator

  • Working knowledge of Palo Alto Networks products preferred, with a focus on Next-Generation Firewall and some comparative technologies; Continuous technical development

  • Experience with systems installation, configuration and administration of routers/switches, UNIX/Linux, and Windows-based systems 

  • Experience that emphasizes L2-L4 Networks (L2 switching architectures including Spanning Tree, IP routing that includes OSPF and BGP, and L4 Load balancing)

  • Understand and effectively present our security platform to technical and non-technical audiences 

  • Strong analytical skills to evaluate complex multivariate problems and find a systematic approach to gain a quick resolution, often under duress

  • Mature and effective time-management skills

  • Prior experience selling network infrastructure-based security appliances, including but not limited to: Firewalls, SSL/IPSec VPNs, Security Proxies and Caches preferred

  • Familiarity working with Channel partners and understanding of a channel-centric market approach 

  • Previous work in the enterprise networking security space preferred

  • Experience and knowledge of modern network threats and malware, network forensics, automation tools and technologies, and endpoint security technologies

  • Significant industry certifications (SANS, CISSP, CCIE, etc.) preferred

  • Open to travel up to 50% of the time as appropriate

Additional Information

The Team

We have invested in technologies that are reshaping the network security landscape. Our ability to protect enterprises is only limited by our ability to build positive relationships with our potential customers and help them understand how we can help. This is where our systems engineering team comes in. Our systems engineering team members work hand-in-hand with the sales team to help provide technical support and educate partners and customers on our products and solutions during the purchase making process.

Our partner technical advisor builds excitement and support for the company with the partner’s sales and their technical teams. They identify and train partner networks and drive solutions using our market leading security products and services. We are looking for  leaders who are capable of forming relationships, building trust with partners and customers, training, educating them and setting them up towards the path of success.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at [email protected]

Disclosure required by sb19-085 (8-5-20) of the minimum compensation (includes on-target earnings = base + on target incentives for sales roles) for this role to be located in the state of Colorado. If hired in Colorado, this position starts at $147,900/yr. Depending on the position offered, restricted stock units and incentive or bonus pay may be provided as part of this compensation package. Additional benefits may be found here.

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