Presales Systems Engineer - Global Accounts
- Bangalore, India
- Department: Sales/Sales Operations
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
As a Systems Engineer, Global Accounts, you’ll enable sales engagements into large global accounts. You will play a key role in navigating complex accounts in order to generate and deliver winning proposals, contract bids, statements of work, and RFI/RFP responses. It is business critical to meet and exceed sales quotas by building and implementing strategic account plans targeting enterprise-wide deployments of the Palo Alto Networks Next-Generation Security Platform.
- Establish yourself as a trusted advisor working with your Account Manager and the local partners across JAPAC and the world
- Identify and document specific problems which can be solved through the deployment of integrated solutions
- Architect and propose validated solutions which address the identified cybersecurity problems in each unrivaled environment
- Ensure ongoing customer happiness, support, and adoption
- Show technical leadership of the global systems engineers on the account to drive technical excellence and a customer first approach
- Continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
- Understand and effectively differentiate against our top competitors
- Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved
- 6+ years of experience as a successful pre-sales SE, systems integrator, or equivalent experience
- BS in Computer Science or equivalent
- Experience with routers/switches, UNIX/Linux, and Windows-based systems
- Experience that emphasizes L2-L4 Networks (L2 switching architectures including Spanning Tree, IP routing that includes OSPF and BGP, and L4 Load balancing)
- Understand and effectively present our security platform to technical and non-technical audiences
- Strong analytical skills to evaluate complex multivariate problems and find a systematic approach to gain a quick resolution, often under duress
- Mature and effective time-management skills
- Experience leading virtual teams and running large, complex accounts
- Comfortable working with varying levels of an account - deep technical to C-Suite
- Prior experience selling network infrastructure-based security appliances, including but not limited to: Firewalls, SSL/IPSec VPNs, Security Proxies and Caches
- Familiarity working with Channel partners and understanding of a channel-centric market approach
- Previous work in the enterprise networking security space
- Experience and knowledge of modern network threats and malware, network forensics, automation tools and technologies, and endpoint security technologies
- Significant industry certifications (SANS, CISSP, CCIE, etc)
As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineer team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.