Operations Analyst

  • Bengaluru, Karnataka, India
  • Employees can work remotely
  • Full-time
  • Department: Education

Company Description

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Job Description

  • Operate as  part of a Regional and Global  education & Enablement team and contribute to ongoing improvement to the Academy Program

  • Provide critical operations support for Technical Management, Business Development, Training and Curriculum Development functions

  • Support the team with onboarding new courses, support critical tools as well as create and maintain key technical educational partnerships for the business

  • Experience operating in Academia and experience with delivering or implementing an Academy Program

  • Support the team with the development operations processes as well as maintenance for new academies to drive growth, drive certifications and contributing to an expanded recruitment focus for the Academies


  • Bachelor's Degree in Information Technology or similar

  • Willingness to challenge the status quo to bring new ideas and innovation to the team

  • Strong interpersonal and problem solving skills  

  • Ability to effectively manage multiple tasks simultaneously 

  • Self-starter who can learn quickly and adjust to change as new products and processes are introduced

  • Independent, autonomous and highly self motivated driven to problem solve and provide tactical and strategic solutions as necessary  

  • Ability to operate in a scaling business and operate at velocity

  • Detail-oriented personality who does not lose sight of the big picture

  • Independent and self motivated, capable of working autonomously and collaboratively as required

  • Networking skills and experience, CompTIA, PCNSE or similar preferred

Additional Information

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

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