Pairpoint has a mission to build the biggest and most successful platform in the emerging Economy of Things marketplace. The journey has started, and a new organisation and culture are being formed with innovative, talented, flexible, adaptive, and output-focused people.

Pairpoint is a start-up with a €60 million Series-A investment from Sumitomo Corp and Vodafone PLC, which in addition to the funding gives us access to global infrastructures, customer and partner ecosystems, and go-to-market channels. We currently operate across Europe, with office locations in the UK and Lisbon, with home working options.

Our platform combines connected IoT, secure SIM, and edge technologies, with fintech and Web3, to provide IoT devices with digital identities combined with automated, programmable payment capabilities that are trusted across ecosystems and enable real-time, autonomous device payments.

The Chief Operating Officer (COO) is a senior-level executive responsible for overseeing the day-to-day operations of Pairpoint, an Economy of Things company. The COO works closely with the CEO to develop and implement operations across the business, manage resources effectively, and ensure the company achieves its financial and operational goals. They play a pivotal role in ensuring the company's strategic plans are effectively implemented, that the company is geared for operational excellence, is legal and regulatory compliant, optimal resource management and the overarching financial and operational objectives are met. The COO collaborates closely with the CEO to drive the company's growth and success.

Essential Duties and Responsibilities:

• Develop and implement strategic plans aligned with the CEO's vision and the company's overall objectives
• Oversees the entire spectrum of operational functions, including customer services, customer support, Enterprise IT, customer support, and cloud compliance.
• Ensures adherence to industry standards, regulatory requirements, data security protocols, all applicable laws, regulations, and industry standards.
• Oversees risk management processes and proactively addresses potential legal & compliance issues.
• Orchestrate and optimizes operational processes, identifies and implements efficiency gains, and drives continuous improvement.
• Develop and implement policies and procedures to promote operational excellence, driving ISO, PCI and EIT standards throughout the organisation.
• Manage and evaluate the key performance indicators (KPIs) and data analytics to identify areas for improvement.
• Prepares data-driven decision making to optimize operations, enhance customer experiences, and achieve business goals. Implements performance dashboards and reporting systems to track progress and measure success.

• Master’s degree in Business Administration, Management, or a related field
• Minimum of 15 years of experience in a leadership role in a technology company
• Proven track record of success in managing and optimising operational processes
• Strong understanding of platform business models and operational excellence
• Expertise in converting strategic plans into operational execution
• Excellent communication and interpersonal skills
• Ability to motivate and inspire teams to achieve results

What’s in it for you?  

• Flexible working.
• 28 days of annual leave.
• Competitive salary and benefits package.
• The opportunity to be a part of a pioneering company in the Economy of Things. 
• A dynamic and supportive work environment that values innovation and hard work.
• Be part of a diverse team from different backgrounds, ages, and nationalities.
• A role that offers variety, challenge, and the opportunity to develop key skills and relationships.

Pairpoint is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds and experiences.

Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.