IT Project Management Office (PMO) Manager

  • Full-time

Company Description

PACIFIC MARKET INTERNATIONAL: PMI is the global leader in food and beverage container solutions. Founded by Rob Harris in 1983, the company is guided by principles of innovation, consumer focus, sustainability, and community. PMI designs, manufactures, and markets innovative drinkware and food container solutions around the world, leading with the flagship Stanley® brand. For over 100 years, Stanley® has been the gold standard in premium drinkware for outdoorsman, craftsman, and travelers. PMI also has a team dedicated to major retailer and foodservice accounts with highly customized food and beverage container solutions. Our vision is to revolutionize the way people enjoy food and beverage everywhere. 

PMI’s corporate headquarters are in Seattle, Washington. North American product development, marketing, and sales operate out of the Seattle location. The company distributes product to more than 30 countries through sales offices located in China, Europe, Brazil, and the U.S. Products are produced at a combination of company-owned and supplier partner locations located around the world. PMI also operates design, engineering, quality, customer service and merchandising operations in China, Brazil, and the Philippines. PMI products have been to the top of Mount Everest, are frequently viewed on popular television shows and movies, and can be seen in the hands of avid outdoorsman and hipsters alike. When discerning consumers want the best, they seek out Stanley® products. For more Information, visit: https://www.pmi-worldwide.com/

Find us on Social Media: @stanley_brand @StanleyBrand @STANLEY and Pacific Market International

Job Description

This position manages the IT Project Management Office (PMO) at Pacific Market International.  The PMO Manager is responsible for the overall IT Project Portfolio Governance process as well as the project management framework and project execution for all IT projects.  In addition to the ownership of the PMO program and continuous improvements for this area this role also performs the critical project management responsibilities on key IT initiatives.  This role also oversees the IT project manager and project coordinator roles for the organization.

The PMO Manager leads the intake process for project requests, works with project sponsors, business stakeholders, and IT managers to ensure that business cases and project charters are appropriately documented and meet project standards and practices within PMI. The PMO manager leads the IT Portfolio Governance process including planning and facilitating the monthly IT Governance approval meeting.  This role also leverages the project management framework to execute IT projects through the project lifecycle to deliver business value.  In addition, this role defines and executes on the continuous improvement roadmap for the PMO capabilities for the organization.  

If you are passionate about building a strong IT project management office that directly unlocks business value and are energized about solving problems with a great team this is the role for you.

Key Responsibilities and Activities Include:

  • Accountable for the IT Portfolio processes including  IT planning, portfolio governance, project methodology framework,  and resource capacity management
  • Ensure project management standards are being executed across the IT project portfolio
  • Drive improvements into the PMO program and ensure industry best practices are leveraged
  • Perform team member supervision including performance management, career growth and development  
  • Create and maintain staffing plans. Ensures the team is properly trained and staffed to handle the projected workload, both from an internal staffing and external staffing support. Makes recommendations to management regarding long-term contractors and/or additions to staff.
  • Analyze project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects.
  • Provide leadership and motivation to project team members throughout the project life cycle, and confer with project staff to outline work plan.
  • Implement project communications including project steering committee meetings and status reports
  • Manage project risks and issues and implement mitigation plans.
  • Ensure that project goals are accomplished and in line with business objectives.
  • Direct and coordinate activities of project personnel to ensure project delivers on schedule and within budget.

Qualifications

  • Bachelor’s Degree in Computer Science, Management Information Systems, Business or related field.
  • A minimum of 8+ years’ experience performing project management role on complex projects
  • Project Management Professional (PMP) certification
  • Experience in Business Analysis discipline
  • Experience with Lean concepts and applying them in a technology environment
  • Experience managing an IT Portfolio or Project Management Office.
  • Experience in a supervisory or management position.
  • Experience managing external partner relationships and contract staff
  • Excellent leadership, interpersonal skills and organization skills.
  • Excellent written and oral communication skills, including the ability to speak and write about technical issues for both technical and non-technical audiences.
  • Demonstrated ability to set and meet goals, asses' resource needs, develop schedules, monitor and communicate status, and develop processes and procedures.
  • Ability to take ambiguity and clarify for self and others

Additional Information

All your information will be kept confidential according to EEO guidelines.