At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.

Here’s what drives us:

· People First – We lead with care, connection, and respect.
· Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
· Safety – Built into every move we make.
· Results – High standards. Real outcomes.
· Innovation – We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let’s take a closer look at the role

Key Responsibilities

1. Operations & Execution
   Manage daily logistics operations for assigned customers, including planning, shipment updates, delivery exceptions, and auditing large LTL shipments.

2. Customer Communication & Relationship Management
   Serve as the primary contact for customers, providing timely updates, professional support, and proactive issue resolution.

3. Afterhours Coordination
   Submit detailed tickets and ensure thorough handoff of logistics issues to the Afterhours team with all necessary context and documentation.

4. Billing & Audit
   Ensure accurate billing references, resolve discrepancies with the Freight Audit team, and manage unbilled reports for timely invoicing.

5. Team Support & Collaboration
   Assist team members with operational tasks to ensure deadlines are met and customer satisfaction remains high.

Work Environment

This role operates in a fast-paced, team-oriented logistics environment with frequent interaction across internal departments and external customers. The position is primarily desk-based, using logistics platforms and communication tools throughout the day.

Education

Bachelor’s degree in Supply Chain, Logistics, or related field preferred. Equivalent experience considered.

Experience

• 2+ years in transportation, logistics, or supply chain operations

• Proficient with logistics systems, customer portals, and Microsoft Office Suite

• Strong organizational, problem-solving, and communication skills

• Experience auditing shipments and managing logistics documentation

• Ability to work independently and collaboratively

Personality Traits

• Detail-oriented and proactive

• Strong communicator (verbal and written)

• Dependable and customer-focused

• Calm under pressure and solution-oriented

Annual Salary: $50,000

All your information will be kept confidential according to EEO guidelines.