Population Services International Myanmar (PSI/Myanmar) is a non-profit, non-political, non-sectarian organization and equal opportunity employer. PSI/Myanmar has been implementing health programs throughout the country for the past twenty-nine years.

PSI/Myanmar is now inviting the applications to fill the following position:

Join Us:

PSI Myanmar seeks the Central Survey Coordinators for the National Integrated Biological and Behavioral Surveys (IBBS) who will provide Helpdesk Support, including operating a hotline for participant inquiries and concerns, providing technical support for online survey access, addressing queries related to survey questions, and guiding participants through survey steps.

Key Responsibilities:

Monitoring Survey Process  

• Monitor daily recruitment at the site level for each survey site and inform the monitoring team, Principal Investigator (PI) and Co-Investigations (COIs) are required,
• Perform periodic monitoring to ensure that all steps of the survey adhere to the protocol,

Helpdesk Support

• Handle queries related to the survey through the dedicated IBBS Telegram Channel,
• Operate a hotline for participant inquires and concerns,
• Provide technical support for accessing the online survey,
• Address queries related to survey question clarifications,

Coordination

• Update content, including photos, on the Facebook page ("Love and Care"),
• Liaise with the National AIDS Program (NAP), IBBS core-group members, and implementation partners,
• Report challenges and issues to survey investigators,
• Coordinate regularly with site coordinators to resolve local issues.

What are we looking for:

• Demonstrated proficiency in computer literacy and digital tools,
• Proven ability to effectively use digital communication platforms such as Facebook, Viber, Telegram, and others,
• Exceptional verbal and written communication skills,
• Previous experience working with marginalized communities and key populations,
• Strong interpersonal and relationship-building skills, with the ability to collaborate effectively with key populations and implementing partners,
• Proven capacity to handle sensitive information with strict confidentiality,
• Prior involvement in previous national IBBS or HSS (HIV Sentinel Surveillance), is highly desirable,
• Lived experience as an MSM (men who have sex with men), TGW (transgender women), or FSW (female sex workers) is an advantage.

Contract & Duration

• Temporary Employment Agreement,
• Total 3-4 months depending on the progress of survey implementation.

Location & Working Condition

• At the Survey Coordinator’s Residence,
• May require flexible working hours to accommodate participants’ inquiries and provide Help Desk Support.

Reporting Structure

• The Survey Coordinator will report directly to Population Services International Myanmar and will work closely with the IBBS core team members.
• Daily/weekly workload reporting via the Telegram channel and Hotline is required and must be documented in a logbook.
• Frequently asked questions by potential survey respondents must be reported to the IBBS Core Team regularly.

How we select the right candidate:

Evidence based selection would be applied through the relevant assessment, personal interview, reference check for being fit with the proven skills, experience and abilities indicated in the announcement.

Please join with us by applying through the link: Your application along with Resume/CV should be submitted Only online via the link not later than February 12, 2025 (Wednesday). Only short-listed candidates will be invited for relevant tests and/or personal interviews.   

The applicant is compulsorily required to declare in advance should there be any relative or family member currently employed in PSI by filling the “Conflict of Interest Form” and the form link would be included in the auto-reply email. Failure to do so can lead to not being employed at PSI/Myanmar even after successful selection.