PSI is a leading Contract Research Organization (CRO) with 30 years of experience in the pharmaceutical industry. Originating from Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we undertake highlights our commitment to delivering high-quality, timely services across a broad spectrum of therapeutic indications.

In an industry where cost-cutting and layoffs are common, PSI stands out as a stable and secure workplace. Our dedication to stability is evident in our exceptionally high repeat and referral business rate and minimal staff turnover. Many of our colleagues have been with us for over 15 years, contributing to our long-standing traditions and history. Our expansion into Japan continues this legacy, and we seek team members who will grow with us for the long term.

In this role, you will be involved in evaluation, testing and implementation of IT infrastructure systems to support PSI business processes and operations.

Based in Tokyo, Japan

You will:  

• Maintain, upgrade and improve company IT infrastructure systems and networks
• Design new computer systems and frameworks
• Manage the set-up and configuration of IT infrastructure systems including Azure/MS 365/Microsoft Exchange/ MS Teams and its integrations
• Develop and implement maintenance procedures, troubleshoot reported errors
• Optimize and maintain LAN and WAN
• Optimize and maintain backup and restore processes
• Install, configure and maintain server (HP/HPE) and network (Cisco) hardware
• Translate highly technical specifications into clear non-technical requirements
• Create IT guidelines and manuals
• Deliver trainings on IT infrastructure system processes

• University Degree in Computer Science or the like
• Full working proficiency in English
• Expert knowledge and experience with TCP/IP, DNS, DHCP, IP routing and switching on Cisco CCNA or greater level (certification is a plus)
• Expert knowledge of Microsoft Windows Server and Active Directory (including ADFS, PKI)
• Strong understanding and hands-on experience with SMTP, SPF, DKIM, DMARC, Microsoft Exchange in high-available and hybrid configurations
• Experience with SCCM and/or ServiceNow
• Cloud solution experience
• Basic administration of Linux servers
• Experience in setting up centralized monitoring and logging systems (Splunk, Zabbix, Nagios/Icinga etc.)
• Experience with Veeam Backup
• Experience in managing HP/HPE hardware and VMware vCenter servers
• Knowledge of virtualization concepts and practical hands-on experience on VMware Certified Professional level (certification is a plus)
• Experience in designing, implementing and managing complex IT infrastructure projects
• Ability to assess business needs and translate them into relevant solutions
• Ability to document and maintain detailed technical documentation and procedures

If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then PSI is the right choice for you.